Analyst, Sales Data & CRM

Job Description

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At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace. Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.

Role Overview

This position supports the Commercial Aftermarket Services Sales & Sales Operations organizations, responsible for the reporting of sales activity and performance metrics, as well as the design, maintenance and improvement of our CRM solution. This role will support a variety of special projects and the facilitation of processes, tools and standard work to improve the effectiveness of sales and customer support efforts.

Primary Responsibilities

• Perform analysis and reporting of sales pipeline, sales opportunities, and performance metrics
• Communicate status of sales pipeline across several organizations at all levels of management
• Identify and conduct targeted analyses to identify gaps in reporting and lead efforts to improve sales reporting and pipeline maintenance
• Be the subject matter expert for CRM reporting and data integrity. Assist key stakeholder groups in using the system to have transparency into their business through custom views and dashboards.
• Partner with the Digital Technology team to provide day to day execution and development of existing CRM solution including customizations (plugins, workflows, web services, entity-relationship management and reports)
• Support CRM system integration testing, releases, and maintenance
• Comfort and speed with intermediate to complex data collection, analysis, and reporting in Excel
• Self-starter with high attention to detail
• Driven by results; finds a way to get things done and embraces challenges with a continuous improvement mindset
• Strong organizational skills to manage competing priorities including handling several projects concurrently in a fast-paced, dynamic work environment
• Ability to take ownership of assigned projects, handle ambiguity and independently drive for results
• Advanced proficiency in Microsoft Excel and PowerPoint required
• Experience with CRM systems for data reporting (MS Dynamics, Salesforce)
• Familiarity with data analysis tools including but not limited to Tableau, SQL
• Strong written and verbal communication skills

Experience / Qualifications

This position requires a Bachelor’s degree in the appropriate discipline and 3 years of relevant experience. In the absence of a degree, 7 years of relevant experience is required.

Preferred Experience:

• 3+ years’ experience in a business to business marketing and/or sales environment
• 2+ years of experience in an analyst role
• Aerospace or Industrial industry experience
• Experience with Dynamics or SalesForce
• Proficiency with Tableau
• Proficiency with SQL
• Programming experience
• CRM experience

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution
• Tuition reimbursement
• Life insurance and disability coverage
• And more

Apply now and be part of the team that’s redefining aerospace, every day.

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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