Senior Presales Engineer - Data Protection

Job Description

At the Dell EMC group, you’ll have the opportunity to turn your ideas and initiatives into a career with the world’s information infrastructure leader. Dell EMC leads the market for multi-cloud data protection. We are looking for the brightest to join our awesome team of presales engineers. We help our customers establish solid data protection strategies for their hybrid cloud IT. If you’re looking for a work environment that thrives on diverse perspectives and technological excellence –Dell EMC data protection group is for you.
General Summary:
Provides technical expertise in support of pre-sales activities. Assists in the analysis, design and development of data protection technology solutions. Technical emphasis is on data protection appliances, software and integration with customer IT environment and workloads. Makes technical and sales presentations to customer's technical staff and management. Understands Dell EMC or competitive technology and business applications to draft competitive solutions. Develops responses to customer requests and proposals as required. Conducts research, answers questions and removes objections that arise in a sales campaign. Responsible for channel technical enablement.
Applicable markets: Channel/Partners, Commercial
Responsibilities:

• Develops and manages technical relationships with customers, partners and Dell EMC internal resources.
• Using consultative selling skills with proven ability to work with customers and partners.
• Able to plan and assist with execution of sales campaign with partners.
• Responsible for channel technical enablement.
• Leads/Participates in RFP/Proposal preparation when required engaging the broader account team.
• Builds and delivers robust presentations, demos and proof of concepts for customers.
• Builds technically sound and cost-effective solutions.
• Proactively identifies key opportunities, determines competitive undercurrents and customer preferences.
• Uses knowledge of competitive solutions to address and dispel objections to Dell EMC solutions.
• Is constantly progressing towards technical close and identifying and agreeing on next steps.
• Has a good understanding of key customers' business & associated industry trends.
• Understands functions and IT infrastructure implications of major applications being used in customers' environments and industry.
• Is accountable for self-organisation and performance. Takes responsibility for mistakes and corrects behaviour. Gets tasks done on time and with quality.
• Takes responsibility for own self-development and makes progress. Willingness to take on new assignments and learn new things.

Requirements:

• Computer Science Graduate or equivalent.
• 8-12 years of related experience.
• Strong oral and written communication skills with the ability to communicate to technical teams as well as to business users and/or management.
• Strong presentation skills.
• Strong teamwork and collaboration skills.
• Knowledge of data protection products and solutions.
• Knowledge of Dell EMC strategy and technology is of benefit.
• In-depth IT experience, with a broad understanding of DC infrastructure, IT platforms and applications.
• Knowledge of Cloud Computing and Management/Orchestration concepts and technologies.
• Cyber Recovery and Security knowledge is of benefit.
• Good knowledge of virtualisation technologies: VMware, Hyper V
• Understanding of Data Bases, File systems, Object Storage and Big Data.
• Passionate about technology

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