Work From Home Reservation Sales Representative

Job Description

• Sales Representatives must be able to handle 80-100 incoming back to back calls per day and talk with potential customers across multiple states and time zones and brands
• Book quality reservations for our locations worldwide
• Receive feedback from managers and improve call quality by applying feedback given
• Efficiently guide conversations and apply sales techniques to convert calls into reservations
• Provide excellent customer service to customers
• Maintain a courteous and pleasant demeanor while speaking with external and internal customers
• Strive to exceed sales targets – take appropriate steps to meet monthly personal and department sales goals (based on bookings, revenue, etc.)
• Provide timely and accurate information reflecting a customer-oriented image for the company
• Follow sales techniques to maximize revenue
• Handle multiple tasks (i.e., talking with customers while accessing information in a computer)
• Maintain, at a minimum, target levels of productivity and performance
• Locate and interpret complex information from a number of databases
• Adapt to the needs of individual callers
• Accept repetitive work tasks performed in a confined work area
• Maintain a regular and reliable level of attendance and punctuality
• Follow schedule to meet business needs

Equal Opportunity Employer/Disability/Veterans