Associate Destination Manager

Job Description

Expedia

The Expedia Local Expert® line of business sells travel products including tours, activities, attractions, and ground transfers to consumers throughout the world.

The Associate Destination Manager’s primary responsibility is to develop and maintain a high-quality portfolio of products (i.e. meaningful, attractive and innovate) for Expedia’s fast-growing global customer base, within their assigned territory.

In doing so, you will continuously work with partners to help them improve the production potential from their participation in the Expedia marketplace by intelligently utilizing data insights, marketing, distribution and revenue management principles.

This role is the core on which the Destination Management team is based. The team ensures that the Expedia brands’ global customers always find the most suitable product for their dream trip and that our partners can effectively, expertly and throughout the year, reach Expedia’s full breadth of global traveler demand.

This role can be based in either SG or HK.

​What you'll do

• Develop and sustain strong partner relationships by providing meaningful data insights and high-quality consulting services to partners (revenue management advice, marketing opportunities)
• Ensure that partner products (content, rates, and availability) are consistently optimized on the Expedia sites to improve customer conversion
• Secure additional product rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
• Negotiate attractive offers, seasonal deals, and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts
• Continuously promote and develop partners’ high engagement with Expedia’s self-service tools
• Utilizing data to help identify, prioritize, and drive operational improvements, such as streamlined redemption and accounting processes
• Attend Tradeshows, partner briefings, and individual account visits to review information, processes, and feature updates

Who you are
You’ll fit this role if you have

• Bachelor’s Degree; or equivalent
• Account Management experience
• Experience working in various markets across Asia
• Strong project management skills, including the ability to juggle multiple projects simultaneously, prioritize effectively, and to meet deadlines
• Demonstrated success in building and managing relationships
• Strong attention to details, analytical, organizational skills
• Online/E-commerce travel industry experience preferred. With Knowledge of Activities (Things to Do) division of the travel industry a great advantage
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.comTM, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

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Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.