Urban Decay Make up Artist - White City Boutique

Job Description

Urban Decay Full Time Make up Artist - White City Westfield Boutique (37.5 hours / 5 days)

Urban Decay is beauty with an edge. From its brazen names and avant-garde shade range to its innovative, ultra-long-lasting products, it’s been shaking up the industry for over 15 years. Fun, bold and dangerous, it appeals to all who relish their individuality and dare to express it.

A Senior Make-up Artist represents the brand and its philosophies to the highest standard at all times. The Senior Make-up Artist leads their team by example with regards meeting retail objectives and productivity and demonstrates the highest artistic ability whilst keeping within the brand ethos; fun, feminine and dangerous.

Master Category Knowledge

• Have a full understanding of the Urban Decay brand ethos, evolution and artistic direction
• Have a full understanding of the four core Urban Decay pillars and all products and services
• Attend, engage and participate in all brand& artistry training, and implement afterwards
• Closely monitor competitor activity and products and have knowledge of account performance in relation to Department’s performance
• Be at the cutting edge of make-up trends
• Be able to offer the highest level of expertise in makeup techniques and personalised service

Execute Business & Operations

• Achieve account and personal targets and key performance indicator objectives
• Complete all personal paperwork and weekly artist reporting accurately, legibly and on time
• Drive new client acquisition and customer retention through networking in your local community
• Be aware of and abide by store rules and regulations
• Closely monitor stock levels, following retailer guidelines, raising issues to line manager
• Supports Regional and National Make-up Artists where necessary

Drive Selling Process/Techniques

• Deliver luxury service at all times, ensures regular follow up of customers (contacts, appointments, waiting list, invitations)
• Execute regular events and customer masterclasses to generate retail sales and strengthen brand loyalty
• Make appropriate, personalised product and sample recommendations; systematically linking icon products with the UD range.
• Use confident communication and presentation skills when educating customers
• Drives brand awareness through social media streams

Foster Service Attitude

• Shows passion for people and artistry
• Follow grooming guidelines to promote the brand image
• Acts as a brand ambassador
• Ensures a high standard of hygiene in line with guidelines
• Master customer profiling
• Participates in external demonstrations/events

Leadership

• Coaches and motivates artistry team in store; assesses team artistry progression
• Foster team spirit
• Leads by example
• Educates team on artistry techniques
• Works effectively with colleagues in store, in the field and in head office