CVR Account Executive

Job Description

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.

The Account Executive is responsible for successfully coordinating and installing Computerized Vehicle Registration (CVR) products into new and existing clients with in the state of Illinois. Additionally responsible for providing training and ongoing support to increase transaction volume, driving CVR revenue through customer process and product satisfaction, seeking out untapped revenue potential with existing customers ,and conveying CVR value to our customers' management.

Position Responsibilities:

• Demonstrate, and apply on a daily basis, a solid knowledge of coordinating a successful pre-install meeting, scheduling and conducting installs, independently and in a timely manner with complete client satisfaction.
• Exhibit ability to clearly and tactfully articulate CVR value and opportunity for existing and potential customers. Integrate work and communications with CVR Territory Managers to ensure all opportunities can be seized to enhance CVR revenue.
• Provide initial user training and retraining as requested by client.
• Exhibit ability to consistently and, with little assistance, correctly answer in-depth questions, including support of CVR's products, our integration products, and general State BMV/DMV/SOS processing questions in one or several jurisdictions, and make recommendations where appropriate.
• Demonstrate the ability to interface directly with the State DMV
• Provide on-going customer support by visiting each client on a regular basis, to be defined by management.
• Consistently demonstrate ability to analyze client volume, seek out untapped CVR revenue opportunity, present CVR value to key customer stakeholders, and overcome objections to increasing EVR volume.
• Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted CVR for business.
• Initiate, foster and grow relationships with key client representatives through frequent proactive contact.
• Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices.
• Display professional, enthusiastic, and ethical attitude when dealing with client, associates and management.
• Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
• Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required. These may be with General Managers and/or Dealer Principal, or other executives of CVR customers or State agencies.
• Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team.
• PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
• Expertise of CVR's integration products, including but not limited to, Dealer Management System extract data-mapping, CVR Journal Express accounting Interface installation/configuration/operation, and the initial installation/configuration of CVR's integration products on the Dealer Management System screens is a plus.
• Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
• Be well organized and ensure all CVR/CDK accounts and internet-logons are maintained daily.
• 1-3 years of Industry/Dealership knowledge highly desirable.

Required Skills/Abilities :

• PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
• Expertise of CVR's integration products, including but not limited to, Dealer Management System extract data-mapping, CVR Journal Express accounting Interface installation/configuration/operation, and the initial installation/configuration of CVR's integration products on the Dealer Management System screens is a plus.
• Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
• Be well organized and ensure all CVR/CDK accounts and internet-logons are maintained daily.
• 1-3 years of Industry/Dealership knowledge highly desirable
• Communicates effectively (both oral and written), clearly, concisely and timely to enhance training experience of users
• Ability to travel within the state of Illinois - 60% of the time - little to no overnights required
• Time management; efficient utilization of time and ability to prioritize
• Ability to communicate at all levels of an Automobile Dealership
• Ability to recognize when to escalate a situation or problem to the next level.
• Takes responsibility for the outcome of assigned duties and installs.
• Maintains personal control and a balanced approach to stressful situations.

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.