Digital Marketing Strategist

Job Description

Marin Software is seeking a Digital Marketing Strategist aka Customer Success Director to join our team in our San Francisco office to drive customer adoption and success within a defined set of customers. Acting as trusted advisor and coach, this individual is key to articulating the value of our platform and responding to customer issues and understanding their strategic business goals.

Responsibilities

• Responsible for the management of a portfolio of client accounts with the goal of fostering long-term business relationships and continued growth
• Establish and oversee the customer's adoption, training and development of best practices to continually drive incremental value and return on the customer's investment
• Identify and grow opportunities within client accounts
• Help negotiate and drive renewals to a successful completion
• Serve as an escalation point for issues that impact the customer’s success
• Work collaboratively with other customer facing personnel in the Sales, Services, Marketing and Product Management departments

Requirements

• Must have 5+ years of Digital Marketing industry experience (predominantly Paid Search)
• Experience with online high media, selling software or software-as-a-service.
• Experienced in building and managing multi-channel digital marketing strategies, as well as understanding digital impact within customer corporate structure.
• Track record of Customer retention and growth in past positions.
• Team leadership experience a plus
• Ability to work in a fast paced, team environment.
• Strong computer skills, including Salesforce.com, Microsoft Word, Power Point and Excel.
• Strong written and verbal communication skills.
• BA/BS degree. Preferably MBA.

Compensation
This is an on-site, full-time salary plus performance incentive position located in our San Francisco office. Marin pays market-leading compensation and provides Equity participation, best in class comprehensive health plans including medical, vision and dental. In addition Marin reimburses 50% of monthly commuting costs for parking and/or mass transit up to the IRS limitations. This is a great opportunity to really make a big impact on a business which is highly ambitious and going through a highly exciting stage of our growth!

About Marin Software:

Marin Software’s world headquarters is located in the financial district of San Francisco, with remote offices in Chicago, New York, Austin, and Portland. European headquarters are located in London, with additional offices in Singapore, Paris, Hamburg, Sydney and Tokyo. About Marin Software Marin provides a leading revenue acquisition management platform used by advertisers and agencies to manage more than $7.2 billion in annualized ad spend. Offering an integrated platform for search, social, display, and mobile advertising, Marin helps advertisers and agencies improve financial performance, save time, and make better decisions. Headquartered in San Francisco, with offices worldwide, Marin's technology powers marketing campaigns in more than 160 countries. For more information about Marin"s products, please visit: http://www.marinsoftware.com/solutions/overview. Marin's common stock trades on the NASDAQ under the symbol MRIN.

Principals only. Marin Software does not accept unsolicited resumes from recruitment agencies. We are not responsible for any fees related to unsolicited resumes sent to job postings, job alias, our employees, or any other part of our company. Recruitment agencies that nonetheless submit unsolicited resumes to Marin Software agree and acknowledge that the company is free to use them at its discretion, including without limitation directly contacting the candidate, and will not under any circumstances be responsible for any recruitment or similar fees related to such unsolicited resumes.

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