Business Development Manager - Facade and Glazing

Job Description

KATERRA exists to help transform construction through technology - every process and every product.

We provided end-to-end building services, creating new efficiencies between design, engineering, construction, project management, and more. Our integrated teams apply the principles of technology and manufacturing to the building industry, bringing fresh minds and innovative approaches to remove unnecessary time and costs from construction projects.

At KATERRA, we lead from every seat. Our ideal team members are self-starters that embrace ambiguity, think big, and bring their own uncompromising standards of excellence.

One of KATERRA's cultural principles is Diversity. We believe different backgrounds, ideas, and skillsets result in better outcomes. KATERRA does not discriminate in employment based on race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. KATERRA encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA, people with disabilities, veterans and those with diverse life experiences

Business Development Manager – Façade and Glazing

The Business Development Manager is responsible for managing strategic customer accounts nationwide, maximizing all opportunities with existing customers, and developing new business relationships as well. Target markets will include but are not limited to Multi-Family (mid/high rise), Healthcare, Hospitality, Commercial, Retail and regional and national companies within the land development and building industry. This individual will also be responsible for developing the base of ownership groups, general contractors, and subcontractors in those market segments that could potentially create sales for curtain/window/store front and office glazing sales opportunities.

Essential Duties & Responsibilities

• Manages customer accounts for the company and building relationships with key personnel
• Networking within all industry members & key associations to secure all business opportunities
• Builds internal company relations to satisfy customer order fulfillment and satisfaction
• Network with key customers to identify and address specific needs in a timely manner
• Develop and maintain relationships with customers to ensure long-term success
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met
• Identify and attract prospective strategic customers
• Monitors incoming orders and ensures they are submitted accurately and fulfilled effectively
• Holds regular meetings with internal stakeholders on key projects and opportunities
• Investigates and resolves queries and issues raised, in the most expeditious manner
• Takes a proactive approach to account management
• Arranges meetings with all relevant decision makers within each customer group
• Holds reviews to assess business revenue opportunities
• Promotes the KATERRA brand
• Works within and adopts the KATERRA values
• Negotiate contracts
• Collect and analyze sales data and trends
• Maintain high customer satisfaction ratings, according to company standards
• Liaise with Sales and Marketing departments to set and implement strategies for new products
• Stay up-to-date with internal and external developments and suggest new ways to increase sales

Required Skills & Experience

• 5-8yrs of proven work experience as an effective Key Accounts Manager within the glazing industry
• General knowledge in design, material selection and process improvement
• Extensive experience in sales – strong closer and customer service orientation mentality
• Demonstrable experience in negotiating and meeting client’s requirements
• In-depth understanding of sales performance metrics
• Experienced and understanding of the glazing process
• Hands on experience with CRM software and MS Excel
• Excellent analytical and organizational skills
• Strong communication skills
• Ability to lead and motivate team members
• Previous experience developing a pipeline for a similar company
• Excellent interpersonal skills and a proven track record of growing business within a predetermined timeline
• A full driving license is essential for the position
• Proven track record of working to KPI’s and achieving targets
• Ability to travel within determined geography
• Able to effectively read blueprints and understand construction documents
• Proficiency in organizing and attention to detail
• The ability to follow a schedule and meet deadlines
• Projects and maintains a strong work ethic
• The ability to work independently as well as within a team

*Can be located anywhere in Western USA, preferably in Phoenix, Arizona.

NOTICE TO THIRD PARTY AGENCIES:
Please note that KATERRA does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, KATERRA will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, KATERRA explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of KATERRA.