Product Manager, Energy

Job Description

What We Do

Uptake is the premier Industrial AI company, providing a predictive analytics SaaS platform that empowers major industry leaders to optimize performance, reduce asset failures and enhance safety. At Uptake, we combine our strengths—machine learning, analytics, data visualization and software development—with the expertise of our industrial partners. The result is enormous savings in development time and resources for Uptake’s partners and a proven industrial grade software platform that delivers value to partners and their end customers.

What You’ll Do

A Product Manager is the linchpin of innovation and customer success design process who strives to lead a matrixed team to deliver solution excellence. The Product Manager’s ability to internalize and articulate the needs of customers, married with business savvy and technical competency, are leveraged to build trust, discipline, and passion across the organization. The Product Manager thrives as both an individual contributor and in collaborative settings by defining vision, evaluating opportunities, and discovering and producing solutions that deliver customer and business value.

Responsibilities:

• Become a company-wide expert of your customers problems and operating challenges
• Lead individual opportunity discovery processes, including market opportunities, user/customer research and prototyping to identify, evaluate and define solutions that are valuable, usable, and feasible
• Work with the customer to align on defined deliverables and key metrics of success
• Grow and refine solution backlog by prioritizing against short- and long-term value delivery
• Define solution roadmap and create/maintain features, epics, stories that align with customer deliverables
• Align solution planning in harmony with product and platform strategy and other product roadmaps
• Collaborate with development, user experience, strategy, and other team members throughout solution definition and project delivery
• Make and own the hard decisions and trade-offs that emerge during solution delivery when things don’t go exactly as planned
• Influence the decisions of highly matrixed development teams through vision, persuasion, and the authority of expert customer intimacy
• Participate in and help lead the continued evolution of the solutions management organization and related processes

What We're Looking For:

• Minimum of 5 years of product management and/or solution delivery or similar experience at a technology/IT company.
• SaaS implementation experience; understanding the customer requirements and the ability to balance those against a standard SaaS offering.
• Good technical understanding of SaaS and PaaS technologies.
• Hands on experience interacting directly with external customers.
• Ability to manage priorities against the varying needs of customers and partners.
• Strong problem-solving skills with the ability to persuade, negotiate and resolve conflicts.
• Excellent communication, collaboration, technical, and presentation skills.

Why Work Here

Uptake is a values-driven organization, and we are excited about what we do. We’re flexible, honest, hardworking, and collaborative. As a team, we bring our diverse backgrounds, beliefs, and experiences together to solve tough, important problems. We support and challenge one another to bring out the best in each of us, and we might have a little fun along the way. We’re also proud to be one of Chicago’s best places to work in 2018 according to Forbes and Great Place to Work Institute.

We offer generous benefits including health, dental, vision, parental leave, 401K match, and unlimited vacation. We are lifelong learners, and our Uptake University program offers training and professional development on a wide variety of topics. We also have employee-led community groups including Women@Uptake, Pride@Uptake, Science@Uptake, Parents@Uptake, and many more. Learn more at https://www.uptake.com/careers .

Applicants must be authorized to work in the U.S.

Uptake welcomes and encourages applications from all individuals, without regard to any prohibited ground of discrimination, including from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.