Info Security Systems Admin - Firewall

Job Description

Description

About Raymond James:
Founded in 1962, Raymond James Financial, Inc. is a Fortune 500 diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. Headquartered in Florida, Raymond James Financial has approximately 7,500 financial advisors in 3,000 locations throughout the United States, Canada and overseas. With 125 consecutive quarters of growth and Service 1st culture, Raymond James Financial aims to be the premier alternative to Wall Street.

Job Summary:
Primary responsibilities include support and administration of next-generation firewall, IDS, URL filtering, and other related technologies. The ideal candidate has a strong networking background, experience administering next-generation firewalls with advanced features such as NAT, transparent deployments, IDS/IPS, URL inspection, HTTPS decryption, and anti-virus. Extensive contact with internal customers, other information technology (IT) professionals, and vendors is required to identify, research, analyze, and resolve complex issues and problems. Applies specialized domain knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Makes judgements and recommendations based on analysis and knowledge.

Essential Duties and Responsibilities:
• Operations support for next-generation perimeter security devices.
• Responsible for up-time, reliability, stability and policy maintenance of supported systems.
• Produces and maintains documentation.
• Maintains service level agreements of departmental metrics and key performance indicators.
• Work closely with the security team and the business units, providing technical acumen, support and consultation.
• Monitors applications, including setting alerts to maintain the stability of the environment and applications, monitoring error logs, and automating administration tasks wherever possible.
• Serves as a key person in troubleshooting system problems, taking ownership of problems to resolution.
• Maintains current description and documentation of policy configuration, including tracking and documenting any changes to policies.
• Analyzes performance trends to optimize system performance.
• Performs other duties and responsibilities as assigned.

Qualifications

Experience and Skills:
• Minimum of a Bachelor’s degree MIS, Computer Sciences or related degree and three (3) years of relevant experience or a combination of education, training and experience.
• Strong network security background required, ideally with next gen firewall environments.
• Knowledge of the following highly preferred:
• CISSP certification desirable.
• Palo Alto experience highly preferred.
• Experience in Project Management, Enterprise Implementation, Systems Administration, Monitoring Applications, working with vendors, and Process Improvement methodologies.
• May work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.
Licenses/Certifications:
• None required.

Competencies and Behaviors:
• Analysis: Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.
• Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Exercising Judgment and Decision Making: Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.
• Technical and Professional Knowledge: Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.
• Building Effective Relationships: Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Client Focus: Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationship.