Designation: Executive/ Senior Executive (Depending on Experience)
Unit: Retail Measurement Service – Client Delivery and Insights
Location: Gurgaon
JOB DESCRIPTION
PURPOSE OF THE ROLE
It is a Client servicing role; The FTE will be interacting with the CMI on a day to day basis
Main Accountabilities:
Maintain a client service orientation by managing day-to-day administration of client service activities
and coordinating on analysis and reporting of assigned research projects.
Client Management: undertake analysis for RMS and handle clients query.
Technical: acquire knowledge of both RMS solutions by attending requisite trainings
Financial Management: participate in financial discussions with team leader and provide necessary
inputs
Copyright © 2017 The Nielsen Company. Confidential and proprietary. 2
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with
senior management
Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond
to questions on content, basic data issues/questions, report generation, etc
Assist senior staff in delivering quality services to clients and ensure the services provided to clients
are timely and precise according to client business needs and specifications and at the same time
meeting the company's quality standards
Provide "in office" research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting,
etc and perform quality checks on all reports for alignment to request, accuracy and correctness
Primary Qualities Required:
Experience:
1 to 4 years’ experience in FMCG / Service / Retail industry
Effective communication skills
Strong Client Focus and Proactiveness
Strong command on Microsoft Excel and Power Point
Working knowledge of research techniques and methodologies
Plus point: Working knowledge of statistics and multivariate analysis
Plus point: Knowledge of Nielsen Retail Audit
OUR VALUES
OPEN - Our OPEN systems, product designs and processes are made possible by the innovation that comes
from openly sharing ideas.
CONNECTED - We’re CONNECTED in many ways: our systems connect to one another and to our clients’;
and we connect to one another every day through the platform of our company.
USEFUL - The more USEFUL our data is, the more effective we are; we’re committed to being useful to our
clients and to helping one another succeed.
PERSONAL - The best way to feel fulfilled and authentically connect to your work, clients and colleagues is
to make your work and your relationships PERSONAL.
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal
Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender,
gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital
status, protected veteran status or any other protected class.
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