Systems Administrator

Job Description

This is what you'll do: -Responsible for organizing, modifying, installing, and supporting network hardware and software at the Normal Plant -Required to manage VM server hosts and server software -Being capable of troubleshooting, analyzing, and diagnosing issues as needed -Collaborates with remote IT team members to build and maintain positive, productive team relationships -Develops positive relationships with the business and other functions involved in downstream technical processes This is what you'll need: -At least 5 years (or relative) in a Systems or Desktop support role, where you learned the nuances of IT Administration -Bachelor’s is preferred for this position -Experience with: LAN/WAN, Firewalls, Switches, Access Points, Windows Servers, and Linux Servers -Strong written and verbal communication skills are a must. -Tech Savvy – Ability and passion for learning new technology and tools -Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner -Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact -Discipline – The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other adhoc communication -A Teacher – Able to teach end users about IT technologies or solutions to their issues in an easy to understand way -Self-Starter – The ability to actively look for effective tasks to complete in times of low tickets This is where you'll work: Department: IT Location: Normal, IL About Rivian: Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. We operate development centers in Plymouth, MI, Irvine CA and San Jose, CA, and Surrey, England, as well as a manufacturing facility in Normal, Illinois. Apply for this job