Associate Design Director - McKinsey Design

Job Description

Who You'll Work With

You'll join our San Francisco office as part of McKinsey Design.

McKinsey Design combines user-centered design with unparalleled business knowledge and world-class agile development skills to deliver impactful digital experiences. Our highly-skilled designers, digital engagement managers and agile developers deliver service concepts, experiential prototypes and go-to-market products to transform client’s businesses.

What You'll Do

You will be part of a blended cross-functional team and tackle all aspects of the design process.

You'll be charged with helping lead client engagements and guiding other members of their design team. You'll define and drive the design process moving from insights to ideas, threading design and business thinking together to deliver inventive, durable and thoughtful, solutions from concept to launch. This will give you the opportunity to leverage your passion and creative problem solving skills to apply your own informed views and taste based on a diverse set of perspectives, contexts and research inputs.

Additionally, you’ll utilize industry design standards and best practices to define and implement design criteria, and apply user centered design methodologies to ensure ideas are based on customer needs. You’ll also lead user research and testing, produce personas, map customer journeys, develop service blueprints, for complex products and services, use a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc).

You'll perform task analysis and define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing. Lastly, you'll work with the client team project manager to issue regular status reports and troubleshoot problem areas and work with them to manage changes in scope and devise contingency plans. You'll also mentor others and help them build their capabilities to cultivate and support them through their path at McKinsey.

Our office culture is casual, fun and social, with an emphasis on education and innovation. We have the freedom to try new ideas, experiment and are expected to be constantly learning and growing. There is also a strong emphasis on mentoring others in the group, enabling them to grow and learn. You will have exciting career prospects within an international company that is still considered a start-up, yet was created by a trusted advisor of some of the most influential organizations in the world. You will work on challenging tasks in an innovative state-of-the-art technological environment in small teams of highly motivated colleagues with various cultural backgrounds.

Qualifications

• 8+ years relevant industry experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints
• Undergraduate degree in Interaction Design, Interface Design, Human Computer Interaction, Service Design, (Graphic) Design with emphasis on UX or equivalent qualification
• Holistic and human centered approach to product and service design, from research and insight generation to concept to deliverable
• Experience owning a project vision, execution, quality and client relationship
• Strong analytical and problem solving skills
• Strong influencing, negotiation and communication skills (written, verbal, presentation) with the ability to be a thought partner/ coach to clients and internal team
• Experience leading designers and other members of a cross-functional team
• Able to function, adapt and succeed in a constantly changing, fast paced environment
• Positive attitude and motivation to deliver and ensure highest quality deliverables
• Able to respond positively and calmly to shifting priorities, demands and timelines
• Interaction and Visual design skills, including use of a diverse set of software such as Adobe CS, Sketch, OmniGraffle, as well as good experience with MS Office
• Excellent knowledge of rapid prototyping tools such as Sketch, Axure, Invision or Flinto
• Familiarity with Agile software development processes and methodologies
• Knowledge of web-based technologies and their impact on the feasibility of design solutions
• Strong command of English language (both verbal and written) ?
• Keen to seek out opportunities to promote the design practice internally and externally, being an excellent presenter
• Willingness to travel approximately 75% of the time to client sites