Job Details
Location:
Chicago Union Station, 444, West Jackson Boulevard, Greektown, University Village/Little Italy, Chicago, Cook County, Illinois, 60606, USA
Chicago, Cook County, Illinois, USA
HK, Tai Kok Tsui Road, Ferry Point, Tai Kok Tsui, Yau Tsim Mong District, Kowloon, Hong Kong, Hong Kong
Posted:
Oct 04, 2019
Job Description
End User Support and Technology Engineers provide technical support and administration for all internal end-user software, hardware, and connectivity. Key Responsibilities:- Identify, diagnose, research, track, and resolve technical issues within current product offerings while also investing in next generation products and services
- Manage and contribute to a team of high-performing technologists that is focused on developing and improving the mobility experience and products offered across the firm
- Meet and partner with vendors and mobility solutions providers to ensure full awareness of product offerings and their applications within the firm
- A deep passion for technology and software development
- Bachelor’s, Master’s or PhD degree in Computer Science or equivalent experience
- Familiarity with Dell desktops, ThinkPad laptops, RSA Remote Access Tokens, BYOD, and Cisco telephony / IP Trade trading turrets
- Strong understanding of Microsoft Windows operating systems and productivity software (Excel, Word, PowerPoint, Visio, Windows)
- Experience with mobility software such as Office (13/16/365) and Windows (7/10) and hardware platforms such as Surface Pro
- Strong written and verbal communications skills
About Citadel
Citadel is a financial services company offering a comprehensive range of wealth management services to individuals.
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