Enterprise Architect

Job Description

Overview The Web Performance Enterprise Architect (EA) is a proven technology leader that provides technical advisory services to key decision makers and designs for the technical development of enterprise customers and their online properties performance. The EA will help build strategic roadmaps with customers to meet their business objectives and achieve increased value from their investment in Akamai. The EA works closely with the integrated account team (IAT) to grow accounts and is positioned as the technical expert to drive the customer’s business strategy. The Web Performance EA will also establish a high standard of leadership – provide subject-matter-expertise for new products to the rest of the organization, and research, establish, and disseminate industry trends. About the Team Recognizing that an organization’s approach to its Internet initiatives is developed long before implementation and is an ongoing exercise long after go-live, Akamai Professional Services offers consulting services that address all phases of a customer’s Internet strategy. The Global Consulting Services (GCS) team within the Professional Services division is comprised of senior consultants with a unique combination of deep technology expertise and an understanding of the customer’s business environment. The GCS team provides advisory services to ensure our customers incorporate the most up-to-date best practices in the areas of performance, scale and security into their web initiatives, to gain a competitive edge and meet the ever-increasing expectations of their user base. Responsibilities * Works with customers to define a web performance strategy for business-critical web applications. The EA provides advisory services to equip customers with the latest technology best practices to help achieve high performance, scale and security for their web applications. Additionally, the EA will be able to communicate the merits and pitfalls of technology decisions to our customer’s senior business management and C-level executives. * Provides technical thought leadership to many groups inside and outside of Akamai, including: Akamai’s Professional Services community, the customer’s IT and development teams, and the customer’s business stakeholders. The EA addresses gaps in customer’s architecture in areas including web servers, application servers and network infrastructure, and helps map Akamai’s products and features to meet specific technical requirements. The EA works closely with the customer’s team throughout the development lifecycle, translating business metrics and goals, while providing guidance around requirements gathering, scoping, solution development, deployment, as well as documenting and training the customer to maintain the solution. * Partners with Akamai’s Product Management and R&D to develop future product direction and strategy - providing valuable input from the customers. The EA will perform the role of subject matter expert for new products and act as a liaison between the engineering and professional services teams. * Educates both internal and external audiences on the latest technology trends, internet best practices and Akamai-specific solutions for the most pressing performance, scale, and security needs. The EA serves as an evangelist for both the Professional Services organization and for Akamai in general. The EA participates in internal sales calls and promotes GCS to internal stakeholders as part of their sale strategy. * Acts as an individual contributor. The EA manages the day to day operations and metrics of the team and acts as an escalation point for internal stakeholders. * Position may require travel up to 25% of the time. Required Education and Experience * Minimum 8 years of related experience and a Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, another related field or its equivalent Required Skills * 6 years in consulting, professional services and/or other customer-facing role focused on delivering technical products or services * 4 years of experience with Internet technologies including: TCP/IP, HTTP/HTTPS, DNS, SSL * 3 years of experience in web performance measurement and optimization Desired Qualifications * Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field. * Experience with strategy and/or technology consulting. * Proven knowledge of web servers, application servers, accelerators, routers and caching devices. * Development experience in Python, Javascript, Java, ASP.NET or Unix shell scripting. * Data science or data analysis experience leveraging SQL, Julia, R or other applicable tools * Experience with designing scalable web infrastructure and troubleshooting web performance related issues. * Advanced experience with web performance measurement and web optimization techniques. * Proven ability with mobile network architecture and application development. * Proven ability working within a Content Delivery Network. * Experience with full software development lifecycle and DevOps * Experience with common cloud platforms such as AWS, Azure, Google Cloud, etc... * Proven ability to manage large projects, problem solve, make quick decisions and a passion for excellence. * Ability to operate independently and apply strategic thinking with technical depth. * Excellent written, verbal, and presentation skills. Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.