Product Analyst II (London)

Job Description

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. Data and analytics play a pivotal role in this mission and every part of our business – informing new product design, driving marketing efficiency and powering the recommendations we personalise to each of our 100+ million members. Credit Karma is looking for a Product Analyst II for our newest international market, the U.K., to help drive key product decisions through deep analytical insights, predictive modeling and rigorous measurement. This position will based in our London office. The U.K. is one of the fastest growing teams at Credit Karma and as we continue to scale, we are looking for people with a growth mindset who can excel in a fast-past environment. If you love designing tests and turning analysis into tangible business results, this role could be for you. *Banking services provided by MVB Bank, Inc., Member FDIC

What you’ll do:

• Conduct analysis and design experiments to support new product launches, drive improvements to existing features, and inform the product roadmap
• Partner with engineering and business intelligence to ensure proper tracking instrumentation of new products and tests
• Develop hypotheses around user behavior to drive learning agendas and test plans to support agile, data-driven decision-making
• Perform exploratory analysis to generate hypotheses, identify gaps and size opportunities for new product features
• Partner with product management and drive data-informed product decisions and roadmaps
• Partner with Business Development, Product Management and Growth teams and help forge the business strategy as we continue to evolve and scale

What’s great about it:

• You’ll get to solve highly analytical problems and have a direct impact on the future of the Credit Karma product
• The role is highly cross-functional, which means you get to work with product, engineering, marketing, business development and data science
• You’ll serve as an influential sounding board for product leadership, and help apply a high level of rigor to decision-making
• You’ll be able to use technical and statistical techniques to solve significant business problems
• Your work will help us design better products, improve user experience and inform overall business strategy

What we expect:

• 3+ years of relevant experience
• BS/MS in Business, Economics, Engineering, Math, Stats or equivalent experience
• Experience with SQL required
• Strong understanding of experimentation and A/B testing
• Familiarity with Tableau / Looker dashboard a plus

Privacy Policy

• Credit Karma is strongly committed to protecting personal data. Please take a look here to review our policy-- if you have any questions, please direct them to [email protected].

Equal Employment Opportunity Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with the San Francisco Fair Chance Ordinance. Apply for this job