Trade Account Manager

Job Description

About the Role Houzz recently launched the Houzz Trade Program to provide industry professionals with multiple ways to profit from purchasing and recommending products in the Houzz Marketplace. The Houzz Marketplace offers everything from items for major remodeling projects and custom home builds, such as bathtubs and fixtures, to furniture and decor products. We are looking to grow our team of Trade Account Managers who work directly with professionals including designers, architects, contractors and commercial clients such as hotels, restaurants, real estate developers and property management agencies. As a Trade Account Manager you will act as a 1-stop resource for product sourcing, project management, bulk orders, vendor negotiation and as a liaison to many internal teams and departments. Your key responsibilities will involve bringing on new accounts, up-selling and developing strong relationships with clients to achieve sales and repeat purchase goals.

What You'll Do

• Grow a book of business and increase the lifetime value of trade professionals and business accounts
• Maintain strong relationships with Houzz trade professionals through consistent communication and follow-up
• Educate professionals about the benefits of the Houzz Trade program, shopping on Houzz, collaborate using Ideabooks and other Houzz features and products
• Provide a superior client experience by working with vendors and internal teams to negotiate discounts, ensure on-time deliveries, product source for upcoming projects/opportunities, and conduct all other post-purchase support
• Develop relevant product knowledge and stay up to date on industry trends
• Achieve monthly and quarterly sales and profitability objectives as provided

At a Minimum, We'd Like You to Have

• A minimum of 2 years of sales or account management experience
• A proven ability to establish long-term client relationships and grow a book of business
• Experience using a consultative sales approach
• Excellent time management, follow-up and prioritization skills
• Experience as a positive team player, adept at working with multiple teams to deliver on tight deadlines
• Impeccable verbal and written communication skills
• Strong attention to detail

Ideally, You'll Also Have

• Customer service experience
• Experience using a CRM tool such as Salesforce
• Trade or industry experience working with home professionals

__________________ Be Who You Are and Do What You Love at Houzz We’re a Family At Houzz, we strive to create and foster a strong family environment in our workplace. We collaborate to accomplish our goals, always working as a team. We aim to build a culture of inclusion — celebrating and leveraging our differences for the betterment of one another, our products and our community. Houzz team members come from many backgrounds and bring diverse experiences to the company. We take pride in making each person feel at home. We Build the Future Join Houzz in revolutionizing the home remodeling and design industry and have an impact on the more than 40 million homeowners who use our platform every month and the 2.3 million-plus home professionals around the world who are active on the site. Houzz has been named one of the most innovative companies in the world by CNBC and others, and is backed by top venture capitalists. At Houzz, you can help drive the future of an industry worth $1.2 trillion in the U.S. and Europe alone. We Make Things Happen Our team members play a key role in guiding the direction of our company and are able to work across multiple groups to implement fresh ideas that allow Houzz to be the industry leader. If you are interested in applying your passion to create products that will transform the lives of millions of people who are designing, remodeling and decorating their homes, welcome to Houzz. Benefits and Perks -Competitive salary -Flexible paid time off -Commuter benefits -Medical, dental, vision and pet insurance -Employee assistance program -401k retirement savings plan -Maternity/paternity leave program -Flexible spending accounts -Healthy at Houzz program -Catered meals, fully stocked kitchens and much more! Houzz is an Equal Opportunity employer. Apply for this job