Securities Services Operations - Custody Middle Office - Transaction processing Specialist - Operations Analyst

Job Description

JP. Morgan is a leader in financial services, offering innovative and intelligent solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years and we keep their interests foremost in our minds at all times. This combination of product strength, intellectual capital and character sets us apart as an industry leader. J.P. Morgan is part of J.P. Morgan Chase & Co. (NYSE: JPM), a global financial services firm.

J.P. Morgan Custody provides Institutional investors access to markets worldwide for the settlement, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions. This product suite, along with our Markets business, helps us service our core client segments: Asset Managers, Asset Owners, Insurance/GSEs, Banks/Broker Dealers and Hedge Funds and Alternatives. We are committed to delivering investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets.

Department Description

The Custody Middle Office is responsible for ensuring all aspects of operations for clients are completed, transactions are processed on time, exceptions are resolved proactively; provide single point of contact team and subject matter expertise to the clients. Middle Office covers trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management and bank loans

Job description

Incumbent will be responsible for managing Custody Middle Office – Authentication function for flawless delivery, accountable for proper change management & process improvement.

Key Roles and Responsibilities

Responsibilities include –

• Execution of daily business as usual (BAU) tasks/activities in the most efficient and highly control framework oriented environment
• Exhibit knowledge on Signature Validation for Trade/ Payment instructions received from Clients
• Clarity about beneficiary account details to verify during Callback for Outgoing payments from JPM
• Publishing / Review of Daily/weekly performance metrics pertaining to the function and to identify and track reasons for deviation from agreed levels or expected behaviour
• Ensure follow up and escalate for all ageing items.
• Ensure timely review and certification of Authentication function Procedures, Operating Service Agreements and Business Resiliency plans
• Review and improve on productivity benchmarks on an ongoing basis
• Active participation in multiple forums such as Product, Client Service, Strategy to analyse the impact basis market changes and to drive Tech Initiatives to meet client expectation and internal functional goals
• Create strong resiliency & backups within the team by active involvement in day to day activities and training initiatives
• Work in partnership with Operations Control Management / Risk teams for performing QA testing’s, MIS and Internal and External Audits.

• • Excellent prior custody & fund services, markets or prime brokerage operational experience
  • Ability to be flexible, follow tight deadlines, organize and prioritize work
  • Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
  • Ability to manage through a changing business landscape
  • Candidate must have a control focused agenda, and a thorough understanding of program/project risk
  • Anticipate issues and aggressively drive initiatives to ensure results
  People and Communication
  • Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
  • Proactive in identifying and escalating issues
  Business and Subject Matter Knowledge
  • Strong financial markets product knowledge and understanding of the transaction lifecycle in Custody
  • Subject matter expertise in Equities, Fixed Income, FX, Collateral, Derivatives preferred
  Education and Certifications
  • Bachelor's Degree required or equivalent
  • Proficiency in MS excel and an ability to clearly storyboard using PowerPoint is essential
  Behavioural Competencies -
  • Logical, structured approach to planning, problem solving and decision-making
  • Self-starter with an ability to manage workload and deliverables for the team