Customer Service Representative 1 Priority Hiring

Job Description

Interview / Job Offers Hiring Event
DATE: Monday, September 23, 2019
TIME: 10:00am to 6:00pm
LOCATION: AT&T, 15901 E Skelly Dr, Tulsa, OK 74116-2809
No need to wait for the event - hiring is happening now. We encourage you to complete your application and assessment now so we can expedite you through the hiring process.
While attending our hiring event, you will have the opportunity to meet with the hiring team, complete your application, test, and interview AND for your chance to receive a contingent job offer.
● Bring your resume and be sure to dress to impress
● Bring your valid photo ID for identification verification
● If applicable, you will have the option to apply, test and interview on-site, so plan for 2-3 hours.
Please note: For the fastest experience, it’s highly recommended you apply online and complete the online assessment prior to attending this event.
Want to get a head start in being considered now or unable to attend? – we’d still love to talk to you. Apply today.

It’s an exciting time to be employed by AT&T. Through the hard work and dedication of our Call Center Representatives and leaders, our business is strong and progressing in our media platform with a bright future that includes new ideas and great opportunities. We are building, growing and transforming our network. We are committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of AT&T.
Our Tulsa, OK Customer Service Representatives can make up to $16.52 per hour (that’s a yearly salary of $34,372 per year) with increases every 6 months of active service up to $19.30 per hour (yearly $40,144). Currently employees can earn an additional average monthly incentive of $437.50 based on performance. Our management team offers up a supportive environment and motivates team members in growing professionally whether as an individual or as a team; our representatives can make up to $36,400 in their first year of employment. You’ll also gain an amazing benefits package with medical/dental/vision coverage, 401(k) plan, tuition reimbursement and paid time off. But there is more; rounding out these benefits and perks we also provided a 50% employee discount on:
• AT&T internet & fiber
• AT&T phone (formerly U-verse Voice)
• DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV
Take the lead at the front line of our company. You’ll offer customized solutions, identify sales opportunities and provide service for millions of customers – one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.
What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. You’ll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues, you’ll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers’ needs will deliver personalized recommendations of AT&T products and services.
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with on the job paid training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re 18 years or older, let’s talk.
If you need further information or you have any question, you can reach out to
Maria Valdivieso at [email protected].

TRAINING:
• Classroom,
On-the-job and On-line training

SPECIAL JOB REQUIREMENTS:
• Specific job assignments may require day, evening, weekend or holiday hours.
Overtime may be required.
• One-year customer service and sales work
experience preferred and excellent
communication and computer skills.