Payroll Operations Theatre Manager – EMEAR

Job Description

Payroll Operations Theatre Manger – EMEAR

What You'll Do

Our Payroll Team strives to match Cisco's renowned innovation, agility, and customer-centricity, and apply it to our #1 customer: each Cisco employee. As a Payroll Theatre Manager , you'll lead one of EMEAR Theatres’ world-class team to bring that vision to fruition. Along with managing the day-to-day complexity of payroll in Europe, Middle East, and Africa (EMEA), you'll be participating in a vast and exciting transformation of technology, people, and process in both in house and outsourced payroll model. You will support preparation and implementation efforts of payroll transformation project for EMEAR. You will be responsible to operationalize best practices, process standardization and technology use, vendor and continuous improvement initiatives, across one of the theatres of EMEAR payroll organization. This role will focus primarily on the payroll production environment requirements and effectively coordinate and collaborate cross-functionally to deliver a world class employee experience. As payroll is one of the most regulated functions in an organization that must meet local jurisdictions requirements, you will also be responsible to drive compliance per local regulations for your theatre and work with other theatre managers to ensure best practice sharing within this domain.

Who You'll Work With

Cisco's Payroll Team is at the precipice of reinventing itself -- and perhaps audaciously, we hope to reinvent the future of payroll in the process. You will be responsible for one of the theatres in EMEAR Payroll Team, leading up to 13 Payroll Specialists and Subject Matter Experts and working closely with other EMEAR Theatre Mangers. You will report directly to EMEAR Payroll Lead. You will also collaborate closely with Global Compliance Lead and EMEAR leadership of HR team, Stock team, Benefits teams and Finance team to ensure Payroll stays compliant, well connected and up to date with other organizations’ agenda and goals to ensure the highest Cisco Employees’ satisfaction from delivered services.

Who You Are

You appreciate that "getting paid" is the most fundamental reason employees come to work each day. You have a customer mindset that leads your team to make employee-centered decisions. You are a thought leader, and an even better people leader. You thrive in environments of innovation and change where accuracy and continuous improvement is a top priority. You can effectively work through people to get things done. You are curious and persistent. You are an action-oriented leader.

Main Responsibilities:

· Work closing with payroll team to ensure top accuracy and timeliness of payroll.

· Manage and maintain operational and quality measures and payroll business metrics

· Together with other Theatre Managers, lead adoption of best practices, cross training, process documentation and all other activities ensuring business continuity with EMEAR Payroll Team

· Together with other Theatre Managers, EMEAR Payroll Lead and Global Compliance Lead, work to develop and implement best practices to ensure top Payroll Compliance in EMEAR region.

· Identify, support and at times drive complex continuous improvement activities across multiple divisions and regions.

· Support relationships with payroll vendors, system and service providers, team members and other key stakeholders across the business (to name a few: HR, Finance, Benefits teams, Stock team)

· Drive accountability within core payroll and stakeholder teams

· Support organizational change management and implementation efforts stemming from HR and Payroll transformation.

· Work closely with Vendors to review and refine their service levels and ensure service gaps are addressed on regular basis.

· Propose system efficiencies and enhancements partnering with IT, HR and other stakeholders.

· Theatre escalation handing and effective communication on progress to senior leadership where appropriate.

· Provide appropriate support for the team during internal and external audits and ensure any gaps are addressed immediately and any risks are eliminated.

· Very occasional travel possible

Required Qualifications & Experience :

• Bachelor’s degree or equivalent
• 10+ years progressive experience and demonstrated success/knowledge
• 5+ years managing and developing employees
• 4+ years of specialized/industry experience and/or payroll vendor management
• English proficiency required
• Other foreign languages a plus

Desired Characteristics:

• Strong people leader
• Payroll experience
• Six Sigma Yellow/Green/Black Belt or knowledge of other improvement methodology is a plus
• Experience in both in house and outsourced payroll model
• Experience with SAP or ADPGV payroll systems is a plus
• Experience with Workday is a plus

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.