Business Systems Senior Analyst

Job Description

Responsibilities:

• Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives
• Works with business users to define and analyze problems and align the most appropriate technical, application or configuration solutions
• Solicits, develops, documents and manages requirements and provides detailed design and business rules to support the requirements throughout project life cycle up to and through change control
• Considers the business implications of the application of technology to the current and future business environment
• Reviews system test plans and system tests modules before implementation
• Creates, reviews and delivers end-user documentation (user guide, process flow charts, and training materials) and training for accuracy
• Works with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; uses scenarios to assist the end user in acceptance testing In upgrades, monitors production performance enhancements and system integrity with end-users
• Develops detailed implementation and upgrade project plans in conjunction with other account team associates
• Ensures that documentation is updated when change requests are approved for the project
• Provides input on processes, procedures, or new approaches
• Provides end user support for a specific application and translates those needs for developing test plans
• Supports day-to-day business operations functions, business applications and supporting technologies
• Responsible for functional specifications for small and midsize projects
• Investigates and resolves application problems in production environments independently
• Works independently and within cross-functional project teams
• Analyzes business and user needs, documenting requirements and revising existing system logic difficulties
• Creates and delivers correspondence, presentations and materials for end user training
• Develops customized queries and reports utilizing complex table matrices Interacts with clients, internal and external, acting as a liaison between business and technology areas
• Creates and executes low to moderate complexity test scripts, provides training to end users and respond to critical and routine production support requests
• Provides mentoring on an as needed basis
• Manages external product vendors’ performance and collaborates on future system enhancements.

Requirements:

• Minimum 4 years relevant experience as a Business Analyst
• Preferably Degree holder in any field
• Must be able to work in Cyberjaya