Account Manager

Job Description

Looking for a global commerce leader where you can shape how the world buys, sells, and gives? Where you’ll be supported in challenging convention, taking risks, and innovating? Where you’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago? Where you can just be yourself, do your best work, and have a meaningful impact for people across the globe? We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

About the team:

We play an instrumental role in connecting people with the things they need and love, anytime, anywhere. The Americas help deliver a personalized shopping experience and seamless access to inventory from down the street and around the world, as well as tailored shopping experiences, including customized buying and selling. eBay aims to drive growth into new markets and drive value in the shopping and selling experience through “building, accelerating, and disrupting.” The team is comprised of marketing, merchandising, operations, business selling, consumer selling, and shipping. Our responsibilities include all aspects of the region including operations in the US, Canada and Latin America.

Job Description

The eBay Advertising Account Management team is the hub of all client communication and success for our advertisers. AMs own relationships at the world’s biggest agencies & brands, providing consultation and support throughout the sales cycle, while effectively setting and managing client expectations. AMs collaborate cross-functionally to ensure advertiser campaigns are set up to succeed, working closely with Sales and Operations to launch and optimize both direct and programmatic deals to meet & exceed client objectives and drive revenue. eBay AMs have strong communication skills and are able to effectively build & maintain positive relationships both internally and externally.

Responsibilities

• Provide strategic consultation to clients on how best to successfully leverage eBay Advertising solutions to achieve business objectives
• Own day-to-day client communication and support (both pre and post sales) for advertiser campaigns, working in conjunction with assigned Sales partners
• Manage media planning functions as part of the client RFP process Lead kick-off calls for new and existing clients to ensure smooth campaign set up and delivery to media KPIs
• Work cross functionally with internal stakeholders (Campaign Management, Sales Operations, Marketing) to set-up, launch and optimize both managed and programmatic campaigns to achieve client objectives
• Provide mid & wrap up reporting to clients, working with Data Insights on analysis to drive additional value for our partners Collaborate with Sales partners on client QBRs and upsell opportunities to drive incremental revenue

Qualifications

• 2+ years of digital advertising experience at an agency, publisher, DSP, SSP or other AdTech company (Media Planning, Account Management, Customer Success)
• Experience owning day-to-day client communication Experience working on digital campaigns (both direct and programmatic buying models)
• Strong grasp of the overall advertising ecosystem
• Proficiency with Salesforce, Excel and PowerPoint

Skills

• A true teammate with excellent communication and presentation skills
• Champions a culture of accountability and ownership in a collaborative environment
• Strong organization & attention to detail Understanding of basic media math and campaign analytics - comfortable with data and analyzing trends
• Ability to thrive and adapt in a fast-paced, deadline-driven organization

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.

This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

View our privacy policy

View our accessibility info

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] . We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

EEO is the Law Poster

EEO is the Law Poster Supplement