Mgr I, Membership (Denver, CO office) - PS22872

Job Description

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

The Manager I, Membership position is responsible for establishing departmental policies and procedures and providing oversight of the enrollment and billing staff. Essential duties include, but are not limited to:

• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

• Monitors staff productivity and ensures measures and goals are met or exceeded on a consistent basis.
• Prepares specialized reports for executive leadership as needed.
• Manages staff inventory on a daily basis.
• Reviews and approves regulated operations procedures to ensure compliance with policies; supports the development of staffing plans against membership projections.
• This position will also actively manage the hiring and on-boarding of outsourced seasonal support necessary to sustain and enable growth.
• Performs other duties as assigned.

• BA/BS or an equivalent combination of education and experience required.
• A minimum of 1-2 years previous management experience in additional to 2-3 years of enrollment & billing experience; or any combination of education and experience.
• Strong written, oral, and interpersonal communication skills required.
• Strong analytical and organizational ability required.
• Strong PC skills required.
• Medicare Advantage and Part D experience preferred.
• Proficient in Medicare enrollment regulations preferred.
• Strong leadership attributes to manage staff onsite and virtual.
• Sustain flexible schedule for supporting and mobilizing staff during seasonal Annual Enrollment Period dictated by business needs.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.