Remarketing Buisness Operations Analyst

Job Description

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Provide on-going administrative support in a medium to the high dollar sales environment. Resolves semi-complex problems relating to the release of sales orders, invoices and freight issues. May be required to make decisions such as products awards. The nature of this position requires extensive interface with Sales Operations, Customers/Partners and Supply Chain Operations. Frequent interface with medium level management.

Responsibilities:

• Prepare and execute various offerings such as Demo, Open Box Channel Returns, Refurbished, EOL
• Enter sales orders against available quantities.
• Provide shipping information and P.O. status to customers.
• Troubleshoot and resolve problems that may surface during or after submitting sales orders.
• Resolves shipping discrepancies ensuring timely shipment of materials.
• Expedite individual line items with internal teams to ensure timely shipments.
• Handles extremely sensitive information (standard cost, quotations, volumes, return rates)
• Perform monthly profit share settlement reconciliation
• Prepare and manage manual invoices and update Sharepoint invoice tracker
• Manage Monthly Ink Forecast
• Manage Weekly Ink Orders
• Manage monthly Partner Ink Reconciliation
• Perform other tasks/duties as assigned by supervisor.
• Generate monthly financial reports

Education and Experience Required:

• First level university degree or equivalent experience
• Typically 2-4 years of experience in a supply chain function.

Knowledge and Skills:

• Demonstrate proficiency with personal computers, Excel including charts and graphs
• Excellent communications skills, both written and verbal
• Ability to organize and prioritize assigned tasks with minimum supervision.
• Ability to handle confidential information.
• Demonstrated ability to be a team player, diplomatic and possess effective people skills and telephone etiquette. Possess strong problem-solving skills, sound judgment, and decision-making ability.
• Perform well under pressure situations and changing the work environment.
• Demonstrated ability to communicate and interface effectively across organizational lines and all levels of employees.