Juicer Operations Manager - South Korea

Job Description

Lime is a smart-mobility provider that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability. The Juicer Operations team at Lime grows, nurtures and develops a community of individual contractors charging the scooters that Lime offers its consumers. Our mission is to continuously make it easier to do business with us by engaging and building relationships with Juicers. We are a team of ambitious and diverse individuals who love working together to solve complex challenges.

What You'll Do

• Monitor and meet Juicer ops performance targets in your market
• Take action when Juicer ops performance drops below targets which sometimes means requesting support
• Be proactive in identifying offline and online opportunities to attract relevant leads
• Monitor our on-boarding funnel to keep applicants moving through the process
• Organise on-boarding and engagement events in your market
• Collect feedback from Juicers and communicate that feedback to central operations
• Setup partnerships with local players, making it easier for Juicers to work with our company
• Organise, lead and summarise focus groups
• Support the centralised Juicer team by rolling out initiatives in your market
• Monitor competition and our live operations to report any disruptions
• Design and coordinate local promotions to reach on-boarding and performance targets
• Create initiatives to maximise our deployment effort

About You

• 3 + years of experience in Business Consulting, Data Analysis or Community Management
• Fluent in the Korean and English
• Experience in account/vendor management is highly favourable
• Data-driven and strong analytical thinking.
• Excellent communication, presentation and negotiation skills
• Ability to collaborate and work with a diverse set of internal and external partners
• High adaptability to change and quickly execute on those changes

What We Offer

• Opportunity to revolutionize transportation with the leader in urban mobility solutions
• A position that offers a variety of career and resume building experiences with the fastest growing startup of 2018
• Scale with a rapidly growing organization, with tons of opportunity for growth
• Play a role in the transformation of urban mobility and sustainability
• Work with a team of fun and motivated individuals
• Competitive salary and benefits

We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer. Apply for this job