Product Manager - Zoom Phone

Job Description

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom! Help shape and execute our vision to make Video Communication an amazing experience by elevating our recently launch Zoom Phone service. As the Zoom Phone Product Manager, you’ll help lead our international strategy and deliver the most delightful communications experience to our customers.

Your role:

• Define and execute our international expansion.
• Connect with customers to understand their goals and needs and translate those into actionable deliverables.
• Collaborate with stakeholders and drive delivery of features, processes and happiness.
• Prioritization roadmap and communicate plan to the org.
• Partner with Operations to orchestrate operational needs and working with vendors and partners to meet our growth and scaling needs.
• Partner with Legal and Marketing to understand market dynamics and customer needs while insuring our compliance with international policies and regulations.
• Define product requirements and work with User Experience team to design our product experience.
• Work with channel partners to extend our reach.
• Evangelize our product and vision to customers of all sizes, from single proprietors to Fortune 100 executives.

Ideal candidates will have:

• 5+ Years Product Management experience.
• 3+ Years Telecommunications and/or UCaaS experience.
• Ability to crystallize vague concepts into concise plans.
• Launched or managed a product in international markets.
• Telephony and network experience - knowledge of SIP, H.323 , UDP, and VoIP Standards.
• Strong UX/UI sensibility - you understand when having a few pixels offset could determine success or failure.
• Understanding that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly.
• Bachelor 's Degree (or equivalent experience).

Preferred experience, but not required:

• Worked with known Tier-1 carriers and MSOs.
• Experience with: Cisco Unified Call Manager, Microsoft Office 365 (SfB), Avaya CMS/AMS.

Check us out with a free download: zoom.us/download Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! Apply for this job