Cloud DevOps Technical Lead, Manager

Job Description

Position summary

Cloud DevOps Technical Lead, Manager Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation. Work you’ll do Audit Portfolios support multiple applications. Each portfolio (or subsets for larger ones) will have a DevOps Studio Lead. In addition to supporting their own applications they will look at the overall DevOps health of all the applications in their space. They will provide technical leadership for other DevOps team members. They will also work with the DevOps Center of Excellence to ensure Deloitte’s DevOps framework is being practiced consistently across all portfolios. The DevOps group is responsible for delivering DevOps services which accelerate the delivery of both revenue-generating and internal applications. We support business-lead software development while applying strategic and approved practices which streamline and fully automate the release management pipeline. We are developing and supporting innovative solutions that leverage the latest technologies in open source and the cloud and are building a team of top-notch DevOps Engineers to create our next generation platforms. You will be working within a portfolio of applications that utilize all levels of technology, from backend data and front-end technologies, delivered through cloud technologies such as Azure! You will work in an environment that embraces DevOps philosophes to empower the implementation of tools and processes which enable the following: rapid development and deployment of software, continuous integration/delivery, automated quality checks, and operational metrics that can be consumed by development and product teams. DevOps manages the application lifecycle management (ALM) tools that underpin all DevOps services and enable an efficient hybrid business/IT software delivery model. In your role as the Cloud DevOps Engineer you will be responsible for the selection and implementation of tools and processes which enable rapid development and deployment of software. Your mission is to embrace continuous integration/deployment in a delivery pipeline that will perform automated quality checks, deploy cloud infrastructure and applications quickly, and provide operational metrics that can be consumed by development teams. An ideal candidate for this role will have a blend of development and operational experience that provides them with a good understanding of the developers they are working with, while also balancing customer satisfaction and maintaining critical systems uptime. In addition, the individual will be expected to:

• Engineer and implement solutions and provide recommendations for continuous improvement for the services provided
• Present regular status updates and provide cross training to other DevOps team members.
• Be active in evaluating and recommending new Cloud Data Services technologies including updates to Cloud Data Services as they are released.

Responsibilities:

• Work directly with the IT Portfolio lead on road mapping of portfolio applications
• Oversight of DevOps acceptance of all proposed designs for new applications and enhancements to existing ones
• Provide technical coaching for a portfolio team of DevOps engineers. This can include a combination of Deloitte “On-shore” and “Off-Shore” DevOps engineers as well as “External Contractors” when required.
• Conduit between portfolio and DevOps COE to ensure common framework and toolsets are being executed across all members of the DevOps team
• Establish an automated DevOps release management pipeline which delivers tooling for next generation application development efforts (the Dev) and on-going production operations (the Ops). Cultivate a Continuous Integration/Continuous Delivery mind set.
• Ensure development teams are provided a full set of DevOps ALM tools by leading the establishment of the right tooling and processes that will result in a fully automated release management pipeline to include: the Automated build process, environment setups, testing scripts, deployments, and production operational metrics/debugging information (to target developers).
• Partner with development and operations teams to develop practical automation solutions and custom modules. Troubleshoot automation issues and find practical solutions that move projects forward in a timely manner.
• Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical and relevant ideas, insights and advice.
• Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality.
• Work with teams to bring continuous improvement to ALM processes and tools. Develop and own KPIs to ensure performance is measured against expected business outcomes.
• And other responsibilities as required

The team Information Technology Services (ITS) helps power Deloitte’s success. ITS is the engine that helps to drive Deloitte, which serves many of the world’s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services internally including:
• Cyber security
• Technology support
• Technology & Infrastructure
• Application development and management
• Relationship management group
• Strategy
• Deployment
• PMO
• Financials
• Communications
For more information on ITS, you can visit our dedicated recruitment page at https://usrecruiting.deloitte.com/-its-recruiting-for-experienced-hires.
Technology & Infrastructure
The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services to meet the dynamic needs of Deloitte professionals and help increase their productivity.

Qualifications

• Bachelor’s degree in computer science, engineering or related field, with 7 year’s related experience as a DevOps or systems administrator/engineer in 24X7 uptime environment. Minimum of 7+ year’s system administration experience. Expert knowledge of system administration and security protocols for client/server environment deployed using Cloud based IaaS and PaaS solutions on Windows platforms
• Solid understanding of software development life cycle, test driven development, continuous integration and continuous delivery
• Solid understanding and experience working with high availability, high performance, multi-data center systems and hybrid cloud environments
• Strong ability to troubleshoot complex issues ranging from system resources to application stack traces
• Experience with containerization and orchestration of web services.
• Experience with Git version control systems
• Experience in development with scripting languages
• Preferred experience supporting the following Datastores/Databases: MS-SQL server, MySQL, MongoDB, PostgreSQL, Cassandra
• Working knowledge of related technologies including encryption, IPsec, VLANs, VPNs, routing, firewalls, proxy services, LAN/WAN connectivity
• Experience with Azure cloud IaaS and PaaS solutions
• Knowledge and experience with Hadoop is a plus
• Strong hardware and software diagnostic skills
• Project and system planning experience is essential
• Ability to multitask and work in a dynamic, fast-paced environment with rapid technology changes and complex customer requirements.
• Experience working in an agile development team which requires the database design and architecture to adapt to changing business needs.
• Strong analytical and problem solving skills, comfortable in a transactional high-volume, high availability production environment.
• Ability to build solid relationships with team members and co-workers, possessing the desire to work in a team environment and provide benefit to the team as a whole
• Possess strong communication and presentation skills, including both written and verbal.
• Strong customer service skills, with the ability to manage multiple concurrent customer requests.
• Self-reliant, self-motivated with a “can do” attitude.
• Commitment to quality, accuracy, and reliability of services provided.
• Ability to produce and maintain accurate documentation and operational reports.
• Desire to grow and develop new skillsets, becoming involved with new technologies
• Experience with MS-Office products to build presentations using Word, Excel, and PowerPoint.

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E19NATSMGRLZ060-ITL5