(DO NOT REFER) Senior Manager, Ad Operations (Charlotte, NC)

Job Description

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including improving their credit, identity monitoring, applying for credit cards, doing their taxes and shopping for loans (car, home and personal) -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,200 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. We are hiring for a Senior Manager, Ad Operations to help with managing delivery of acquisition and engagement marketing campaigns. This role is responsible for leading the ad operations team and ensuring effective campaign execution - including creative asset management, tracking implementation, troubleshooting, and reporting. The ideal candidate is detail-oriented, and has strong organizational, technical, and analytical skills. Are you ready to help Credit Karma grow beyond 100 million members? Drop us a line!

Responsibilities May Include:

• Establish ad operations working model with multiple internal business teams to ensure accurate attribution and informed optimizations of our marketing programs
• Develop new processes and operational structure that will scale smoothly with our growing organization
• Collaborate closely with Product, Engineering, Analytics, Design, and Performance Marketing to deliver successful marketing campaigns that achieve business KPIs
• Diagnose and solve tracking and delivery problems across web and mobile marketing campaigns

What We Expect:

• 7+ years of professional experience (agency, publisher, in-house) in ad ops or ad tech roles
• Technical degree (Economics, Statistics, Math, Physics, etc.) preferred
• Track record in managing complex projects with multiple stakeholders
• Hands-on, high capacity doer, multi-tasker, detail-oriented
• Familiarity with SQL a plus
• Minimum 3 years experience working with ad tech tools tools such as DSPs, MMPs, Tag Managers, Ad Servers
• Minimum 1 year experience directly managing a team of ad operations executors
• Possess a strong understanding of how marketing campaigns flow through the digital advertising ecosystem

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