SBA Solutions Consultant Sr - Austin, TX

Job Description

Position Summary/Purpose of Role

Specialty Finance Business Banking serves the needs of businesses with $.5 million to $20 million in revenue. The SBA Solutions Consultant Sr (SBA SC) provides critical and strategic SBA product expertise to Business Relationship Managers (BRM). The SBA Solutions Consultant Sr is responsible for consulting and partnering with BRMs to assess the SBA financing needs of existing clients and prospects and identify, structure, and close SBA loans successfully.

Principal Duties and Responsibilities (in order of importance)

• Act in a business development capacity as the subject matter expert to identify steps/strategies necessary to develop the SBA portfolio including development of referral sources and joint calling with BRMs on clients and prospects; achievement of targets for assigned markets while following appropriate risk protocols and best business practices and maintaining client satisfaction.

• Identify client needs, develop client solutions, and partner with other product groups or lines of business when client needs dictate

• Structure and price loans for clients adhering to bank policies and government regulations

• Determine if client meets preliminary SBA eligibility requirements

• Act as primary point of client contact during the eligibility phase of the process which can include obtaining critical documentation

• Monitor loans through the pipeline, closing and booking stage

• Manage client expectations for products and overcome objections

• Provide a high level of service to clients throughout the loan cycle

• Educate BRMs and Chase partners on how to identify SBA loan opportunities by providing product information, eligibility requirements and coaching

• Develop and maintain relationships with SBA District Offices and Certified Development Companies

• Maintain up-to-date knowledge of Chase Credit Policy and SBA Standard Operating Procedures

• Engage in outreach to women-, minority- and veteran- owned businesses

• 7+ years of relationship development experience in commercial/business banking

• 2+ years of SBA lending experience is preferred

• Bachelors Degree in Finance, Marketing or related business field or equivalent work experience

• Thorough understanding and knowledge of SBA products along with industry standards and rules/regulations

• Strong communication skills with individuals at all levels, internally and externally

• Proven negotiating and business credit skills

• Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals

• Ability to work in a team environment to achieve goals

• Results-oriented, customer-focused with a bias for action and sense of urgency

• Ability to build relationships with clients and internal partners and influence others without direct control