Strategy & Operations Analyst

Job Description

Position summary

Are you energized by helping organizations protect their data and build client trust? Do you want to work in one of the world’s largest holistic consulting organizations? If you’re interested, then Deloitte Global could be the perfect place for you.
We’re actively looking for a Strategy & Operations Analyst with our Global Technology Infrastructure (GTI) organization.
The Global Technology Infrastructure (GTI) Strategy and Operations team plays a foundational and integral role in the success of the GTI organization. Behind the scenes of every big meeting, key deliverable, deadline and milestone accomplished is the work of an operationally strong team that works to tie together the strategic and operational priorities of the organization.
The GTI Strategy and Operations team:

• Drives strategic initiatives across GTI, while managing governance, compliance, and operational efficiency
• Promotes customer centricity, focused on consistency in reporting, people programs and initiatives, continuous engagement, inclusion and community
• Collaborates with business partners to ensure alignment with Global Technology Services (GTS) and Deloitte Touche Tohmatsu Limited (DTTL), while remaining a unique, agile, and transparent organization

The Strategy and Operations Analyst will leverage their administrative, organizational and operational knowledge and experience to help deliver excellent service to our Global Chief Technology Officer (GCTO), the GTI Chief of Staff and GTI Executive Leadership Team.
Work you’ll do:

As part of GTI, this professional will hold broad responsibilities will be to work with customers to deliver technical assessments against a broad range of services, illustrative duties will include:

• Provide operational and administrative support to the GCTO, GTI Chief of Staff and GTI Executive Leadership Team
• Demonstrate a high level of confidentiality and discretion in communications and interactions; must possess strong professional and ethical standards
• Demonstrate ability to manage multiple relationships, both internally across the firm and externally with clients
• Lead the management of the GCTO’s Outlook Calendar; ability to prioritize and manage competing priorities
• Possess excellent time and project management skills
• Ability to learn, understand and adapt to changing business needs
• Arrange international and domestic travel under guidance from the GCTO in accordance with firm policy
• Assist with coordination of meetings, conferences and executive briefings; prepare minutes as needed to support meeting outcomes and next steps
• Arrange essential materials as needed to help expedite response and/or actions needed to achieve goals
• Prepare professional business communication documents including memos, letters, invoices and emails with some direction from the GCTO, GTI Chief of Staff and/or GTI Executive Leadership Team
• Coordinate and organize logistics for internal programs and meetings, as well as external functions including meetings, conferences, receptions and dinner arrangements with minimal direction
• Develop and maintain an effective and efficient system for managing the needs and requirements of the GCTO and GTI Executive Leadership Team
• Allocate 15-20% of time providing operational support to the GTI Culture and Community Manager, assisting with idea generation, coordination of program delivery and post program follow up
• Support other operational activities and initiatives as assigned

This Deloitte Global role requires limited to no travel.
What you’ll be part of—our Deloitte Global culture:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.
In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
Deloitte Global supports our talented professionals in answering the question: What impact will you make?
This role is based in the Americas. Relocation assistance may be considered on a case by case basis.
How you’ll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Benefits you’ll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

To be considered for this role, there are certain qualifications you’ll have to have. And others that would be really, really nice.

Required:

Years of Experience: 5+ years of relevant operations and/or executive administrative experience required; experience working with senior executive leaders and strong business operations or project management experience preferred.

• Excellent written and verbal communications skills required. Must be able to easily grasp and communicate complex ideas
• Solid interpersonal skills
• Proven track record of effectively interacting with senior, executive management
• Ability to work strategically and collaboratively across departments
• Ability to think critically and creatively
• Experience managing multiple and competing priorities
• Experience with Microsoft tools - Word, Outlook, Excel and PowerPoint
• Proven ability for influencing and delivering internal projects
• Expert problem solver. Leverages knowledge gained through prior experience, education, training to resolve issues and remove barriers
• Fosters a climate conducive to establishing positive working relationships in all interactions (internal and external)

Education:

• Bachelor’s preferred or experience in lieu of.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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