Commercial Renewals Account Manager - Dallas*

Job Description

Commercial Renewals Account Manager - Dallas*

Dallas, Texas

About Us

At AppDynamics, our Application Intelligence Platform empowers today’s software-defined businesses with the ability to proactively monitor, manage, and optimize the most complex software environments. Because we start with user interactions, our platform is able to dynamically collect millions of performance data points across your applications and infrastructure. We then apply intelligence to instantly identify performance anomalies, enable automatic fixes and continuously measure business impact. And all this happens in real time, in production, with cloud or on-premise deployment flexibility. So even in the most dynamic production environments, you can know more and know it faster. It’s more than monitoring—it’s true Application Intelligence. For more information, visit www.appdynamics.com.

About the role:

Our growing Renewals team is responsible for ensuring post-sales success and retention of our existing customers, driving renewals within North America. Our Commercial Renewals Account Managers are the face of AppDynamics to our clients, and valued within the company as essential contributors to our continued growth. You will have the opportunity to work closely with the Commercial Sales team in managing accounts in our Commercial Account Segment.

You will:

• Ensure successful retention and renewal of approximately 200 existing accounts in your assigned territory, collaborating closely with the Sales team.
• Successfully understand and articulate the value of our product to technical and non-technical buyers.
• Maintain relationships with existing clients through regular check-ins, identifying new business opportunities and consultatively selling new services.
• Decide when and how to collaborate with sales and technical teams to resolve client issues.
• Grow career with the chance to move up in Renewals, or transition to our premier Sales organization.

About You

Are you intelligent, coachable, and person of strong character? If so, you are probably a fit for our team! Below are some specifics:

• 1+ year of Customer Success (CSR), Sales Development (SDR) or Business Development (BDR) experience, ideally at a B2B SaaS company.
• A dedication to success and growth. This is a quota carrying role and we want people who want to achieve their personal best every single day, and exceed it the next.
• Knowledge of consultative sales process techniques and strategies.
• A willingness to take constructive feedback and grow from it. We all make mistakes, it’s how we learn from them that sets us apart from others.
• Bachelor’s degree or equivalent experience.

Perks

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

• Medical, dental, vision coverage
• 401k match (4.5%)
• Wellness perks (gym, hobbies, education, store discounts, personal finance)
• 4 weeks paid time off (PTO), 5 days volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday)
• Mandatory company shut down between Christmas and New Years.
• Weekly catered breakfast and lunch, and all the snacks, fruits and drinks.

Just a Note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws , including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact [email protected] . AppDynamics participates in E-Verify.

• Share