Business Analyst

Job Description

Expedia

The Expedia Global Product team is looking for an analyst to join our Product Benchmarking team. This position will be responsible for collecting competitor insights and support our Product, Marketing and Commerce teams globally. The analyst will be responsible for various analytical tasks including but not limited to Competitor A/B test readouts, ad-hoc analyses and data pulls, competitive teardown and data validation.

The analyst will be responsible for understanding Expedia's T&L processes, competitor insights, collecting and communicating customer competitor tests, and ultimately enhance our test and learn velocity. This role is based in our Gurgaon, India office and requires an individual with excellent communication and analytical abilities and a keen focus on process improvement.

What will you do:

• A skilled and business-savvy individual, responsible for analytics requests spread across A/B test readouts, ad-hoc analyses and data pulls, competitive monitoring, reporting visualizations and data validation.
• Participate in monthly/bi-weekly scrum meetings with the broader global Product organization.
• Updating PdMs with all the competitor insights, A/B tests they are running, and the themes they are investing into, helping product teams to ehance our T&L velocity.
• Keep track of our test backlog and run though tests based on competitor insights based on the product team’s capabilities and capacity.
• Partner with global product teams to understand Expedia's test themes and provide competitor insights to enhance test velocity.
• Work with other Competitor Analytics teams to do comprehensive quantitative and qualitative evaluation of competitor insights.
• Ensure all work is effectively documented in our internal task-planning systems and transparent to both the broader analytical team and our internal customers.
• Based on completed user stories, collaborate with cross-functional teams globally to provide ad-hoc analyses and/or design self-service data products to address customer needs.
• Raise questions and concerns rapidly to avoid any potential delays related to the team’s geographic spread.
• Present findings and visualize data to a wide range of stakeholders.
• Be a Expedia competitor data guru - be the point of contact for all competitor data questions and insights
• Work closely with product and marketing managers to understand product priorities and align competitor insights accordingly. Partnering with UX research, analytics team to associate and optimize business insights

Who you are, You will fit this role if you have:

● 3+ years’ work experience in a similar role

● Consistent ability to product quality, accurate and highly detailed work products with strong documentation of requirements and sources used for easy reproducibility.

● Proven track record of solving complex business problems and communicating easily understood recommendations to teams for implementation

● Proficient at analyzing and interpreting data to the point of being comfortable enough to mentor other analysts from other internal teams.

● Desire to work with US and EU based teams, with some acceptance of early/late hours to accommodate

● Excellent verbal communication skills

● Flexible and enthusiastic, with the ability to deliver results in a constantly-evolving environment

● Driven to innovate in the analytics space

● Passion for data-driven business decision making and ability to thrive in a large matrix organization

● Experience in either web/travel industry and/or consulting

● Degree in an analytical field (e.g. Mathematics, Statistics, Computer Science, Engineering, Economics, or Econometrics).

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer.

We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.comTM, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.