Wish Local, Country Coordinator

Job Description

Wish Local Country Coordinator EU. At Wish, we believe that through the application of technology, data science and innovative thinking we can strengthen communities and stimulate local business, by providing access to the global marketplace via a fun, mobile and comprehensive digital shopping experience that generates & strengthens local relationships through the mutually beneficial program that is Wish Local.

Responsibilities

• Sales; On-boarding of new stores to become a Wish Pickup partner.
• Customer support; Answering questions and assisting Wish pickup partners.
• Account management; Stay in contact with stores and help them where help is needed.
• Administrative work; preparing packages and making them ship ready for different projects within the Wish Local program
• Community management social media; communicate with our stores on our Wish local Facebook account.
• Solving problems from stores.

Required Skills & Experience

• Bachelor’s Degree or equivalent experience
• 0-2+ years related work experience in high-volume sales, customer service, customer success or other related fields
• Bi-Lingual with English as one of your language proficiencies
• Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions
• Familiarity with Google docs, sheets, slides
• Must be able to react and follow up quickly to customer inquiries
• Ability to thrive in high velocity iterative environment
• Strong interpersonal communication skills (verbal & written)
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
• Comfortable engaging face to face and via live or recorded video
• Resilient and persuasive personality
• Ability to work confidently, both independently and in a team
• Naturally curious. You're innovative, extremely creative and constantly looking for ways to improve upon things

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Apply for this job