HR Business Partner

Job Description

Is there such a thing as agile human resources?

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

As a part of our HR team, you will partner with the business to support the growth and change that we see every single day at Groupon. We work in various Centers of Excellence across the globe and collaborate together to build from scratch and provide guidance to our partners around the organization. As a young yet evolving company, we’ve grown a robust HR department with dedicated resources for each line of business; yet there are still plenty of ways to impact, change, or improve how our team works.

As HR Business Partners on the HR team, we aren’t just doing the transactional elements of HR, we’re highly integrated into business groups and partner closely with leaders to help craft programs and policies. Our team is nimble, impactful, and creative, and we focus on building successful relationships and delivering value across the entire company. Regardless of the group we support, our goal is to identify business needs and working with the regional COEs to deliver high-quality solutions to our internal clients.

In this role, you will support the Milan Groupon office. You will handle internal investigations, provide HR policy guidance, support hiring and onboarding programs, help managers become better coaches, provide career development, build morale and do the myriad of things that can support productivity across the board.

You’ll spend time on the following:

• You will act as a strategic partner to multiple business and functional leaders, establishing strategic objectives that align with the overall company and organizational plans
• You will build a partnership with other members of HR in delivering key employee processes, including performance and compensation planning as well as work closely with management and employees to improve work relationships, build morale, and drive productivity and retention
• You will provide policy guidance and interpretation on everything from business unit restructures to workforce and organizational planning
• You will coach management on performance management discussions, labor relations issues, discipline matters, and promotion/transfer/termination discussions
• You will assist in creating a high performance culture through sales transformation and a strong focus on increasing manager capability
• You will analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies
• Conduct effective, thorough, and objective investigations
• Stay up-to-date on legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
• Identify training needs for business units and individual coaching needs
• Facilitate training programs locally, as necessary
• Collaborate with the various HR teams like Compensation, Talent, and HRIS

We’re excited about you if you have:

• Bachelor's degree
• 2-3+ years experience with compensation practices, organizational effectiveness, employee relations, diversity and inclusion, recruiting and performance management
• Experience in a larger technology company with a global matrixed organization preferred
• You have presented to a large number of employees, and delivering feedback to senior leadership
• You know how to implement HR strategy that supports company objectives
• You're adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on
• You're a self-starter, and not afraid to fail
• You have a high level of discretion and maturity
• You have experience building rapport with internal clients and have strong interpersonal skills, directly and indirectly influencing and diffusing high-tension situations with ease
• You have knowledge of Italian employment law
• Workday experience a plus