User Experience (UX) Designer - Seattle

Job Description

Position summary

User Experience (UX) Designer - Seattle

You are the voice of the people. As a UX designer — with clients, project managers, designers, engineers, and more — you’ll advocate for what users want, need, and expect from the products we create. You’re innovative, quick-thinking, and eager to learn more about what’s happening in the interactive space.

You’re a strong partner who collaborates well with cross-disciplinary teams, seeks feedback, and takes creative direction with grace and maturity. You’re ready to take ownership of part of a project and contribute to defining the project vision. Your UX design skills are top-notch, and you have a knack for making the complex clear.

As one of the largest global creative consultancies, our designers tackle anything and everything for our clients. We imagine the future of healthcare, define the landscape of digital retail, and craft the vision for connected smart cities. With business and technical acumen built into the DNA of Deloitte, you will see your design comes to life in the marketplace. As a creative, you will have unlimited opportunities to become a subject matter expert in technologies, build a network across industry sectors, and work with some of the biggest brands in the world.

Work You’ll Do:

● Act as the contributing UX designer for high-visibility, Fortune 100 clients

● Bring user-centered design (UCD) process methods to digital solutions from concept to launch

● Work with clients to understand their business requirements in the broader context of their digital strategy and advocate for the user by developing intuitive interactions and easy-to-use interfaces

● Identify and execute on the best methods for user research and testing within client constraints

● Design and deliver information architecture, wireframes, user personas and journeys, and prototypes optimized for a wide range of devices and interfaces alongside your fellow designers

● Ensure all design documentation is created holistically with the client vision and cross-functional needs

● Integrate, ideate and co-create with your cross-functional teammates (Visual Design, Development, Engagement Managers, and Business Technology Analysts) in pursuit of producing best-in-industry creative for both internal and client-facing projects

● Present your creative work and expertly articulate your design process directly to the client, with oversight from design leadership

● Support in the creation and facilitation of creative workshops for our clients

● A clear passion and enthusiasm for learning and pursuing your expertise, constantly challenging and vocalizing the definition of what makes good user experience

The team
Digital Customer
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:

• Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
• Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
• Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
• Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
• DigitalMix | an integrated set of platforms to enable business re-platforming

You bring

● Industry experience includes —

○ 3+ years of related design experience; Working deep in the trenches with cross-functional teams on diverse agency or product design

● Your online portfolio –

○ Showcases your experience, storytelling and design presentation skills

○ Demonstrates strong design judgement and an ability to solve nebulous UX problems

○ Showcases your projects with a breadth of diverse projects and challenges

○ Focuses on your guiding experience design process, principles and techniques

● Experience with –

○ UX research, including planning, designing and facilitating user sessions and client workshops, analyzing findings and articulating results

○ Information architecture, user and screen flows, conceptual and detailed wireframing and prototyping

○ Working in a wide variety of modern design tools like Sketch, Axure, Principle, Framer and InVision

○ Reviewing existing systems and processes to identify UX issues and develop UX recommendations

● Ability to –

○ Approach design challenges with and open mind and ability to navigate difficult working relationships

○ Organize and self-direct to get things done, delegating to junior designers to execute

○ Communicate your ideas in an efficient, persuasive manner

○ Work independently and in groups as needed

○ Experiment with emerging technology / design trends, tools and methods

○ A consistent passion for learning and pursuing your craft

● Strong written and verbal communication skills

● Willingness to travel up to 30 percent

● Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Bonus points

● Experience working in the agile methodology

● Qualitative and quantitative research methodologies

● Experience with conversational UI

● Experience in augmented, virtual or mixed reality

● Motion design and animation

● Participation in the wider design community and connections with creative organizations such as UXPA, Creative Mornings, etc.

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.
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As used in this posting, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.