Product Manager

Job Description

The Role

Tesla aims to accelerate world’s transition to a sustainable energy by ensuring we provide a seamless and frictionless experience to our customers, both internal and external. To meet this goal, Tesla is constantly striving to innovate and provide best in class services through our products. To that end, Tesla is seeking a hardworking and passionate Product Manager with experience in digital products and product analytics. This Product Manager will be part of a team that is focused on delivering a highly scalable scheduling platform that enables our customers to schedule appointments for test drives, deliveries, service appointments, factory tours and energy installations. As a member of the Digital Products team, you'll work to not only build new features, but also to collect and analyze data to inform the direction of our product development.

Responsibilities

· Gather and analyze data to measure product performance, spot trends, and make recommendations.

· Work with and/or shadow users often.

· Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary.

· Define and write detailed user stories.

· Be one with Sherlock Holmes. Be willing to jump in and solve problems and help to triage/debug issues communicated by users.

· Prioritize and filter through multiple tasks/projects at any given time.

· Successfully work with a cross range of teams including engineering, sales, service, delivery, energy and factory stakeholders.

Requirements

· Bachelor’s degree or equivalent in experience (technology background not required)

· 1-2 years of experience in product management and/or product analytics.

· Previous product analytics a plus (ie. Google Analytics).

· Proven analytical skills to understand metrics, build insights from data, and relate data to business problems.

· Beginner proficiency in JIRA, Confluence, MS Office, communication platforms and tools.

· Basic understanding of technology development best practices (such as Agile, etc.)

· Excellent written and verbal communications across technical and non-technical stakeholders

· Be comfortable with failing fast and learning from those failures.

· Highly motivated, self-sufficient, and be able to operate effectively without close supervision.

· At the top of your resume, name your favorite product (software or hardware) and give one short idea as to how you would improve it.

· Ability to manage and build relationships with stakeholders.

· Manages well in a high paced start-up environment.

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