Food and Brand Reputation Supply Chain Specialist

Job Description

Position summary

Position summary – Food and Brand Reputation Supply Chain Specialist

Full Time; Position requires 100% on-site travel at supplier and/or client locations

The Food Brand Reputation Team at LRA, a Deloitte business is a field-based team that is responsible for conducting both food safety and quality inspections for various clients with a focus on supply chain evaluations.

We are looking for motivated, ambitious individuals who are looking to travel and help grow our team on various food safety/service accounts. The Specialist will be evaluating and assisting client’s suppliers conducting the work in accordance with the client’s requirements.

In addition to their daily responsibilities, they must have excellent judgment, be well-spoken, and have the ability to have discussions with clients on business and program priorities in a friendly, helpful and professional manner. At times, the Specialist may develop and deliver important summary presentations of evaluation findings to the client.

Work You'll Do:

· Lead and facilitate field examinations at different levels of the food supply chain to include but not limited to: manufacturing facilities and distribution centers.

· Evaluations include but are not limited to: Food Safety Risk Assessment, Food Fraud, Food Defense, Micro and Analytical testing and monitoring, Traceability, Documentation Control, Product Quality, Product Protection, Storage and Shipping, Control of non-conforming Product, Continuous Improvement and Good Manufacturing Practices.

· This position will conduct inspections of food facilities. This includes climbing and working within small areas. Must be able to use communication, relationship building, and coaching to drive quality improvement initiatives with manufacturing and distribution facilities.

· Recognize deficiencies and provide guidance, advice, and interpretation to manufacturing and distribution facilities for quality programs and issues.

· Be accountable for ensuring that all applicable laws and company policies for quality, sanitation, and food safety are met by the manufacturing or distribution facilities.

· Coordinate issue resolution relative to quality, food safety and sanitation issues identified within manufacturing plants and distribution centers.

· Provide coaching to suppliers during supplier audits.

· Understand client expectations and conduct food safety examinations to meet the unique expectations for each client.

· Produce accurate and consistent evaluations using real-time mobile reporting technology on an iPad.

· Apply food safety and quality industry operations experience to exercise high level of detail in evaluations.

· Follow LRA, a Deloitte business processes and procedures in regard to examination protocols and internal responsibility, take initiative in communicating areas of improvement with these processes by providing recommendations to the Senior Consultant / Account Administrator/ Leadership to improve training resource documents, tools and internal communication.

· Contribute to building strong client relationships through interactions with client personnel in a professional manner and demonstration of industry and functional knowledge while at the client location. Represent the company in client meetings, participate/lead client programs, and interactions if requested.

· Attend and contribute to team meetings and conference calls.

The Team:

LRA, a Deloitte business is a leading global provider of Brand Protection and Customer Experience Measurement services for multinational companies with complex customer interactions. Our innovative brand standards field examinations, quality assurance inspections, mystery shopping programs, research, and consulting services have helped our clients provide consistent, memorable, and differentiated experiences to their customers. Many high-quality, global hospitality brands—as well as companies in the gaming, dining, healthcare, sports and entertainment, real estate, retail, and travel industries—choose LRA, a Deloitte business to help them measure and improve the customer experience.

Qualifications:

• Minimum five years’ experience in Food Industry required
• Minimum of two years’ experience in food quality and food safety in a manufacturing/supply chain environment
• Preferred experience in the following categories is a plus: (Poultry / Proteins / Dairy / Produce Farm / Grain Facility / Sauces and Seasonings / Imports
• HACCP Certification is preferred and required upon hire
• If manager does not have a valid HAACP certification, it will be required to obtain and maintain active certification during employment
• ASQ CQA (Certified Quality Auditors) preferred and required upon hire
• If Specialist does not have a valid ASQ CQA certification, it will be required to obtain and maintain active certification during employment
• Proficient knowledge of current Microsoft Office applications such as Outlook, Word, Excel and PowerPoint as well technology devices, including, iPad, tablet and personal computer/laptop
• Must be well-versed in the English language in both grammar and spelling with proficient typing ability. Regional language capabilities may be required based on region
• Ability to work independently and properly manage schedule without direct supervision, while adhering to strict deadlines
• Ability to travel throughout assigned region 100% based on client needs
• Ability to obtain a valid driver's license

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

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Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Copyright © 2016 Deloitte Development LLC. All rights reserved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected basis, in accordance with applicable federal, state or local law.

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html