Principal Product Owner - Member Intelligence

Job Description

Description

As a Principal Product Manager, you will own the Intelligence Platform for SoFi’s Member Experience, including products such as feed ranking, recommendations, actionable insights, etc. You will need to not only build and refine the intelligence core engine but also make the SoFi member experience valuable through fostering relevant and timely experiences. This will entail driving the long-term strategy, vision, and roadmap, while executing with multi-disciplinary functions across SoFi.
SoFi’s mission is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. In order to do this, we strongly believe that in addition to the best financial products (ie. checking, savings, loans, investment, etc.), we need an intelligence layer that truly understands the member, interweaving personal, community, and industry data and knowledge to surface the right information and right actions at the right time.

Building a product that helps individuals get their money right is a long journey that not only has massive impact to SoFi but to the world. The ideal candidate will optimize for the long run, efficiently communicate the larger picture to the team and beyond, and flex between cutting edge artificial intelligence (AI) and machine learning (ML) techniques while empathizing with individual members who may be new to their personal goal of getting their money right.
Responsibilities

• Be able to drive disruptive innovative solutions in a customer centric environment
• Build a vision, strategy and own a multi-year product roadmap
• Break vision into phases, prioritize and drive backlogs for launch with your dedicated engineering teams
• Own BI, instrumentation and data and analysis for your products to drive deep understanding, innovation and product plans.
• Be able to lead in a fast paced agile environment
• Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate customer needs into a product.
• Lead extensive framework of experimentation in order to drive customer impact.

Basic Qualifications

• Bachelor’s degree or higher with a technical discipline, or equivalent experience
• Demonstrated experience shipping commercially successful consumer products to global market segments
• Superior communication skills, written and verbal.
• Experience managing complex product development cycles and highly technical solutions
• Experience leading cross-functional teams to deliver products and projects on deadlines
• Ability to work with remote teams

Preferred Qualifications

• MBA with BS or higher in Computer Science
• 7+ years product management
• Experience building products that rely heavily on machine learning
• Passion for FinTech
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
• Ability to think strategically and execute methodically

Benefits

• Competitive salary packages and bonuses.
• Comprehensive medical, dental, vision and life insurance as well as disability benefits.
• 100% of medical, vision, and dental premiums paid by SoFI for employees and their dependents.
• Generous vacation and holidays
• 401(k) and education on retirement planning.
• Tuition reimbursement on approved programs, up to $5,250 a year.
• Monthly contribution to help you pay off your student loans.
• Employer paid lunch program and subsidized gym membership.