Experience Visual Designer

Job Description

Plano 7 (31067), United States of America, Plano, Texas

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Experience Visual Designer

We’re looking for a talented Senior Visual/UX Designer to join our team in creating next-generation experiences at Capital One Auto Finance. You’ll work closely with a cross-disciplinary team to devise innovative design concepts and production ready assets that will establish the future vision of the customer experience. Your designs will also drive change across the entire business.

In particular, you will bring your mature Design Thinking skills to your product team as you and the team develop a vision for and bring to life a next-generation customer listening platform. You are awesome at drawing insights from data, understanding multiple audiences’ needs—both expressed and unexpressed--for using the data, and developing ways to bring that data to life to spur your target audiences to action. Put another way, you have killer data visualization skills but use those skills in service of the larger goal of making meaning that people can act on.

You are:

• A master craftsman. You dream about color, typography, iconography and animation every day. You can’t stop yourself from critiquing everything, everywhere, all the time and wishing you had the time to redesign it all. You are proficient using tools like Sketch and Photoshop, and can efficiently use your skill set to develop new designs within existing and new visual systems and design languages.
• A systems thinker. As you translate user needs, style guides, and requirements into elegant solutions for complex problems, you’re not just thinking about the task at hand but about how your design choices scale and fit within larger established systems and patterns.
• Passionate. You are genuinely interested in designing beautiful experiences that impact people’s lives. You make it your business to know as much as you can about the people you are designing for and make design decisions based on their needs. You are also active within the design community, staying up-to-date on the latest design trends and techniques.
• Collaborative. You enjoy working on agile teams with other designers, product managers and engineers. You’re a team player who puts the interest of the team above your own. You will collaborate with business analysts, product managers, developers and design teams on research activities, strategy sessions, ideation, design, and testing of new product concepts. You display a positive attitude and are excited to share your ideas with the team as well as listen to those of others.
• Someone who exudes a can-do attitude. You’re a pro-active team player who is eager and excited about producing awesome work. No task is too small or large for you. You are able to work alone or with partners to problem solve and develop clear action and execution plans for a task, informing your manager of progress appropriately.
• A successful juggler. You don’t get overwhelmed or flustered easily. You’re able to keep track of multi-projects at once, manage you time efficiently and appropriately and communicate scheduling with your manager and the broader team.
• A storyteller. You’re able to develop clear and persuasive stories about your work that you share with a wide range of audiences, including business partners and stakeholders. You’re able to present research findings and design concepts to designers and product partners.
• Detail Oriented. You impress your teammates with the ability to pick out small nuances that no one else seems to notice. You’re proud that your production files are always pixel perfect and you’ve thought through every permutation of your designs, making the development process smooth sailing.
• Flexible. You know that projects can adjust at the drop of a hat, you are adaptable and welcome change.

What you’ll bring:

• A portfolio which highlights strong understanding of design elements such as color, typography, illustration, iconography, photography, and animation. Your portfolio should also include project examples that showcase digital branding and UI elements.
• Understanding of interface and interaction patterns and best practices for various platforms, as well as experience working within a responsive design framework.
• Understanding of human centered design and UX practices. Interest in partnering with UX designers on user research, journey maps and user flows.
• Experience working within established brand guidelines and style guide. Interest in helping govern digital guidelines and flex system where needed.
• Ability to work from low fidelity to high fidelity.
• Experience creating prototypes that showcase design concepts and interaction patterns.
• Knowledge of HTML and CSS, with the ability to work closely with engineers to implement designs.
• Ability to work collaboratively within cross-disciplinary teams, as well as ability to work independently.
• Ability to quickly deliver multiple, inventive ideas that are fresh and simple while solving complex customer and business needs. Confidence in sharing in-progress work with team mates.
• Ability to clearly communicate your design decisions with the team and craft elegant presentation and storytelling capabilities.
• Understanding of an agile/scrum development process.
• Research the latest technologies, best practices, and online trends to provide recommendations for the team.
• Proficiency with current design tools (Adobe CC, Sketch, InVision, etc.)

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 5 years of experience in visual design
• At least 5 years of experience in UX and interaction design
• At least 5 years of experience with Adobe Creative Suite
• At least 5 years of experience with industry-standard prototyping tools

Preferred Qualifications:

• Master’s degree in Fine Arts, Graphic Design, or Human-Computer Interaction
• 5+ years of experience in visual design
• 5+ years of experience in UX and interaction design
• 5+ years of experience designing for omni-channel services

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).