Executive Administrative Assistant

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities

• Manages time and logistics for executives supported including resolving conflicts, exercising sound business judgment, coordinating schedules with other internal/external executives. Coordinates content for meetings with input from stakeholders. Negotiation skills required to coordinate complex schedules.
• Manages executive's travel including reservations, travel itineraries, travel expense processing, business and corporate charge account reconciliation. Understands business expense challenges/guidelines and monitors them in relation to travel and other areas assigned.
• Brings potential problems to the attention of executive with recommendations for action. Keeps executive informed of due dates.
• Maintains files according to records management specifications.
• Ensures confidential treatment of documents. Significant responsibility for client's mail, including decision making on delegation to appropriate parties.
• Engages with appropriate internal and external parties to resolve sensitive and complex issues.
• Proficiency in utilizing all communication tools available ensuring timely and accurate handling. Answers and places telephone calls following IBM telephone excellence standards. Takes accurate messages, records, retrieves and relays information. Handles/re-routes information to staff personnel as appropriate.
• Organizes, prioritizes and maintains work flow to meet client requirements. Collaborates with team members to develop processes/procedures to ensure efficient operation of the executive/business area.
• Handles on-going processes and procedures while interacting with appropriate staff (i.e. Communications, Human Resources, direct reports) to resolve external and internal client issues. Develop executive insight by learning the executive's organization, strategy and key players.
• Assumes additional responsibilities as assigned.

Required Professional and Technical Expertise

• Knowledge in Microsoft office tools, (Word, Exel, Power Point)
• Web navigator
• Social networks

Preferred Professional and Technical Expertise

• Should be technically proficient
• Able to work independently
• Flexible
• Adaptable to work and collaborate in a global and multicultural environment
• Self-motivated and team player
• Focus on client success
• Negotiation and conflict management
• Leadership
• Time management
• Creativity and innovation

About Business Unit
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.