People Operations Coordinator

Job Description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is growing and so is our People Operations team! We’re seeking a People Operations Coordinator to help us build the People Operations function and support our diverse teams. You will actively contribute to the planning and day-to-day of People Operations at Affirm. This is a great opportunity for someone who wants to build a solid foundation in People Operations fundamentals. This is a full-time role based in our San Francisco Headquarters and will report to our Manager, People Operations.

What you'll do

• Owning and delivering on a best-in-class onboarding program, including guiding the experience from candidate → new hire, ensuring employees have relevant information in a timely manner, hosting for new hires’ first day, training, ensuring accurate employee records/documentation, background checks, I-9 compliance, etc.
• Work collaboratively with other People Ops team members and cross-functional partners
• Act as the day-to-day point of contact for all employee questions; ensure all employees have timely and accurate information relating to people processes, policies, procedures, and benefits.
• Ensure we have clean and up-to-date people data by maintaining employee data in Ultipro and other systems, including entering all new hires and making relevant updates for existing employees, leading the termination process, and maintaining our company intranet. Conduct regular audits of people data.
• Maintain utmost confidentiality in all matters relating to employee records and investigations
• Ensure legal compliance with applicable human resource federal and state requirements; conducting investigations, and maintaining records.
• Partner with other People Operations team members on special projects on an as-needed basis (examples: Open Enrollment, Engagement Surveys, Feedback & Development Cycles, and Learning & Development)

What we look for

• 1+ years of People Operations experience, preferably in a fast-growing company
• Ability to work collaboratively in a team
• Strong analytical and project management skills; proven ability to design and communicate a clear process; detail oriented yet flexible approach to problem-solving; strong and sincere empathy for the employee experience
• Impeccable judgment and integrity; ability to make sound decisions independently and thrives in ambiguity; the ability to handle sensitive People matters
• Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management in a clear and persuasive manner.
• People Operations systems experience, particularly with Ultipro or similar system is a plus.
• Preferred, but not required: strong knowledge and experience in federal and multi-state employment law and compliance practices operations (local, state and federal law).
• Passion for improving consumer credit products and a great sense of humor.

If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. #LI-CW1 At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here . We also consider qualified applicants with arrest and conviction records for positions in accordance with applicable laws, including the San Francisco Fair Chance Ordinance. Apply for this job