Job Details
Location:
Calle Serrano, 3, 28001 Madrid, Spain
Posted:
May 17, 2019
Job Description
The Role
The Vehicle Registration Specialist is responsible for all document handling related to vehicle deliveries in market. This role is expected to work cross-functionally with regional sales and delivery teams to ensure a timely, efficient and smooth transaction for all customer deliveries in the relevant territory.
Responsibilities
- Manage all aspects of the registration process for a designated country or region to ensure that vehicles are registered in a timely manner.
- Responsible to register every marketing, press, service loaner, and customer vehicle in a designated country or region, as well as arranging the insurance for Tesla’s own fleet.
- Handling all country specific homologation tasks when new type approvals or products are released.
- Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in Italy.
- Act as subject matter expert on all requirements for leasing and financing contracts, in order to ensure a quick receipt of funds, following delivery.
- Coordinate with sales, delivery and order operations to process pre-delivery and delivery documents completely and accurately.
- Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
- Export/Import of second hand vehicles across Europe.
- Establish car registrations processes for new markets.
- Assist in handling important documents related to trade ins and supporting the remarketing department.
- Conduct all business dealings in a way that creates a superior ownership experience.
- Develop and implement local best practices for vehicle delivery planning and execution together with the Delivery and Regional Delivery Managers.
- Assist with special projects as needed.
Requirements
- Excellent organization and prioritization skills.
- Ability to multitask effectively and get a lot done in a high quality manner.
- Comfortable working in a fast paced environment.
- Proven ability to work well with others in a team.
- Superior attention to detail.
- Willingness to work on a flexible schedule, according to activity volume.
- Ability to work across multiple systems.
- Bachelor's degree or equivalent combination of education and experience.
- Administrative and customer-facing experience preferred.
- Fluency in English and Spanish language required.
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