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Uber Eats Senior Regional Operations Manager, Business Intelligence

Uber

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Job Details

Location: 31-00 47th Avenue First Floor, Long Island City, NY 11101, USA Posted: Apr 27, 2019

Job Description

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Uber Eats Senior Regional Operations Manager, Business Intelligence

Central Operations, Operations & Launch in New York, NY Apply Now

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

As a Business Intelligence Senior Manager, you’ll drive projects to help Uber Eats leverage its data to make better, faster business decisions. You will be a thought partner to the US & Canada Restaurant Operations & leadership teams, and will develop data-driven insights, formulate strategy, and facilitate execution to support high-impact initiatives. You will also work closely with Product, Engineering, Sales, and Data Science to ensure insights inform broader strategic initiatives and drive Eats’ growth.

What You’ll Do

  • Drive projects and analysis on important strategic decisions and inform key business initiatives by understanding the key levers to improving restaurant selection, reliability, and performance
  • Develop analytical frameworks to support the company in data-driven decision making
  • Partner with Product and Engineering to create and roll out new products dealing with restaurants
  • Define KPIs and develop dashboards to track business performance
  • Build & present models, reporting, and insights to senior management to drive business decisions
  • Identify operational weaknesses in the restaurant experience and help develop automated, scalable solutions
  • Collaborate with other operations teams -- Product, CRM, Data Science, SalesOps, and more to ensure insights inform broader strategic initiatives
  • Test & roll out initiatives and product features to better support restaurants and improve their experience delivering with Uber Eats

What You’ll Need

  • 4-7 years experience in management consulting, banking, product, technology, product analytics, BizOps, economic consulting, or similar role
  • Bachelors in quantitative discipline - Economics, Math, Statistics, Computer Science, Engineering, Business, etc
  • MBA or analytical graduate degree is a plus
  • Exceptional communication and project management skills
  • SQL proficiency is a big plus
  • Strong Excel / data management skills
  • Proficiency with Python, R, or Tableau is a plus
  • A “driver” personality - biased toward action, great collaborator and master simplifier - constantly pushing toward clarity and delivery
  • Self-motivated, works independently and possess strong organization and time management skills
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See our Candidate Privacy Statement

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

About Uber

We’re building something people use every day. From how you get home from work, to how you eat meals, or how you move huge shipments of absolutely anything, the work we contribute moves the world a few steps forward. And that’s one of the best parts about working here—knowing that the work you do helps shape the future. And getting to that bright future means solving some of the most difficult problems of the present. It takes a lot of hard work, a lot of love, and support from colleagues all over the world. At Uber, we have brought together a world-class collective of problem-solvers. And we all fundamentally understand that tough challenges help us personally grow the most. That’s why we wholeheartedly believe in learning by doing—and that there is no better classroom than real-world experience. Because if it helps you grow, then we all grow. Together.

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