Executive Assistant to VP, People

Job Description

Executive Assistant to the VP/Global Head of People, StubHub ORGANIZATION: StubHub, www.stubhub.com (an eBay company NASDAQ: EBAY)

StubHub’s purpose is to connect people to inspiring event experiences. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan RewardsTM. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. StubHub is an eBay company (NASDAQ: EBAY). For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter , Facebook and Instagram or YouTube.com/StubHub.

OUR VALUES

StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.

At StubHub, we are:

Driven – We strive for excellence – constantly improving our game

Courageous – We are bold & not afraid to challenge the status quo

Inventive – We see what others don’t & pioneer new paths

Richly Diverse – We recognize & respect everyone as a unique individual

Brand – We experience the world through StubHub

THE OPPORTUNITY

Reporting directly to the VP/Global Head of People of StubHub, the Executive Assistant provides executive support in a one-on-one working relationship. StubHub participates in a dynamic industry at the center of sports, media, entertainment and technology. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the VP/Global Head of People. The Executive Assistant also interacts on a regular basis the senior management team of StubHub and eBay; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. The Executive Assistant must be creative and enjoy working within a highly visible, fast paced, energetic environment that is team-oriented, results-driven and externally focused. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with absolute discretion.

LOCATION

This role will report into the VP/Global Head of People of StubHub and is based in San Francisco, California

PRIMARY JOB RESPONSIBILITIES

Executive Support

• Completes a broad variety of administrative tasks for the VP/Global Head of People including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.

• Plans, coordinates and ensures the VP/Global Head of People has a schedule that is prioritized and runs smoothly. Ensures time is optimally used and communicates with the StubHub leadership team to identify priorities.

• Communicates directly, and on behalf of the VP/Global Head of People, with tech leadership team, Board, external partners and customers, clients, and StubHub global staff, and others, on matters related to the VP/Global Head of People’s initiatives.

• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the VP/Global Head of People, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

• Provides a bridge for smooth communication between the VP/Global Head of People’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff as well as employees.

• Works closely and effectively with the VP/Global Head of People to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the VP/Global Head of People updated.

• Provides leadership to build relationships crucial to the success of the organization (internally and externally), and manages a variety of special projects for the VP/Global Head of People, some of which may have organizational impact.

• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the VP/Global Head of People’s ability to effectively lead the People function and stay close with our employee base.

• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Senior Management Liaison

• Participates as an adjunct member of the StubHub Executive Leadership Team including assisting in scheduling meetings and attending all meetings

• Assists in coordinating the agenda of senior management team meetings and off-sites, and all- staff meetings

• Facilitates cross-divisional coordination of travel and outreach plans

Communications, Partnerships, and Outreach

• Responds to requests for materials regarding the VP/Global Head of People and the People organization in general

• Works very closely with communications team on all internal and external communications, especially related to the People function
• Helps coordinate and develop agendas for external business travel, including meetings with customers, clients, partners and staff

Strategic Initiatives

• Works with the StubHub leadership team and other executive assistants in coordinating outreach activities with customers, partners, and external parties in the sports, media and technology industries

• Follows up on contacts made by the VP/Global Head of People and supports the cultivation of ongoing relationships

• Edits and creates acknowledgement letters or other correspondence as required on behalf of the VP/Global Head of People

SKILLS, EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree or equivalent experience

• Strong work tenure: 7 to 10 years of experience supporting C-Level Executives, preferably in a global organization

• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), and Social Media web platforms, and ability to scale quickly on internal systems and applications

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Ability to manage complex projects, tasks, and travel requirements

• Very strong interpersonal skills and the ability to build relationships with stakeholders, including highly dynamic and visible personalities in sports, media and tech, and also including employees at StubHub and eBay

• Emotional maturity

• Highly resourceful team-player, with the ability to also be extremely effective independently

• Proven ability to handle confidential information with discretion, be adaptable to various

competing demands, and demonstrate the highest level of customer/client service and response

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected] . We will make every effort to respond to your request for disability assistance as soon as possible.

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