Field Marketing Specialist

Job Description

We are looking for a Field Marketing Specialist, Brazil with a strong background in Demand Generation, Opportunity Optimization, and in building Communities & Relationships with Mid Market and Small Businesses. You will play a pivotal role at Zendesk Brazil, working alongside the Marketing and Sales teams, which are tasked with the exciting challenges of a growing company. You will lead activities focused on reinforcing and expanding the presence of Zendesk across the country. The role is part of a holistic Marketing team and will be based in Sao Paulo. If you are a phenomenal teammate, fast learner, who is willing to learn new technologies, we invite you to apply.

Responsabilities

• Partner with local Regional Marketing, Sales and Channels Leadership to handle and track impactful quarterly marketing plans to meet and/or exceed pipeline and revenue targets
• Support and execute projects focused on Small and Medium markets
• Coordinate and execute first and third party initiatives
• Run agreements, PO control and invoice payment
• Track leads to ensure appropriate sales channel is following up with event attendees and campaign responders in a timely manner
• Collaborate with Manager on the budget program, measuring return on investment through metrics analysis and reporting
• Utilize systems and tools such as Bizible, Excel, and SFDC to analyze pipeline and opportunity data to best settle marketing mix
• Connect with customers during 1:few or 1:many interactions, supporting the sales team during marketing engagements
• Develop integrated marketing strategies (campaigns, digital & press relations)

Qualification

• Strong relationship skills
• Run numerous projects at a time
• Ability to provide marketing strategies to sales and marketing leaders
• Reasonable understanding of business management and operations, including finance/revenue/pipeline principles
• Good knowledge of Small and Mid Market segments
• Experience in startup companies is a differential
• Able to engage customers in dialogue about their business needs and Zendesk's solutions
• Excellent written and verbal communication skills
• Hands-on experience with Salesforce, Coupa and Marketing Solutions (Eloqua, Marketo or Hubspot) is a plus
• Functional knowledge of Lead to Quote process and Marketing, Demand generation, for Lead Management
• Ability to work autonomously and independently, taking on projects ownership when needed
• Comfortable working in a fast-paced, agile software development environment
• Experience with enterprise-level campaigns execution, including lead generation, routing and nurture flows
• Advanced or fluent in English
• Passionate for marketing, unafraid of mistakes and eager to learn!

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com . Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information. Apply for this job