Senior Commercial Sales Engineer - Dallas

Job Description

Senior Commercial Sales Engineer - Dallas

Dallas, Texas

About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you’ll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

About You

To be a successful Commercial Sales Engineer at AppDynamics, you need to have experience in a sales engineer or customer-facing role, and be passionate about technical sales and working with customers. Ideally, you are ambitious and self- motivated, and have experience with application performance management technologies and techniques and Cloud and Big Data technologies.

As a Commerical Sales Engineer at AppDynamics, you’ll be exposed to a variety of projects where you’ll have the opportunity to utilize your creative problem solving skills and technical knowledge. Overall, you will be tasked to partner with the Inside Account Executive to deliver value-driven presentations and demonstrations of the platform. Due to the fact that sales engineers are a part of the sales organization, you will need experience in, and passion for, Solution and Enterprise Selling. To better help deliver the value of AppDynamics, you will also need a strong technical background to better gain the technical acceptance of the opportunity. Your technical background should help you with installing the platform in customer’s environments, fine-tuning their deployment with scripts and configurations, and building dashboards and reports to show the value that is being achieved. The work environment at AppDynamics is very fast paced and ever changing. Therefore, you are expected to constantly learn new technologies in order to keep up with the demand of changing technology stacks.

To be successful in this role, you will need to have experience in the Software Development Life Cycle, technical development or work as a technical engineer and be able to handle a variety of technical projects sent your way. Ideally, you are ambitious, self-motivated, and have experience with Application Performance Management (APM), Cloud and Big Data technologies.

Qualifications

• 2-4 years experience working with at least one of the following languages: Java, .NET, PHP, JavaScript, Python
• Minimum 2 years in a Sales Engineering role, Quality Engineer or similar position
• Experience and competence working at OS command lines including Unix, Linux and Window command prompts
• Experience with Unix/Linux/Windows shell scripting
• Knowledge of basic networking components and concepts. Ability to troubleshoot basic networking issues that may prevent communication between hosts
• Experience with web servers and common relational databases used in today’s application architectures. Ability to understand SQL
• Excellent communication and presentation skills
• Passionate about technical sales and working with customers
• Ambitious and self-motivated with a high emotional IQ
• Ability to work on multiple opportunities & POVs concurrently
• Highly coachable with a strong desire to improve and grow as a professional
• Travel up to 20%

Desired Experience & Skills:

• Experience with application performance management technologies and techniques
• Experience with Cloud and Big Data technologies
• Experience with common .NET web application architecture frameworks, distribution mechanisms and messaging components such as ASP.NET, ASMX, WCF, MSMQ, etc.
• Experience with common Java web application architecture frameworks, distribution mechanisms and messaging components such as servlets, struts, Spring, EJB, web services, RMI, JMS, MQ-Series, etc.

About the Role

As a Commercial Sales Engineer at AppDynamics, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on application performance management and AppDynamics. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize AppDynamics’ industry leading APM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating AppDynamics’ ability to meet and exceed customer requirements, often in the customer’s production environment. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.

Just a note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws , including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact [email protected]. AppDynamics participates in E-Verify .
#LI-JL1

• Share