Vendor Manager

Job Description

About Opendoor Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we are on a bold mission to empower everyone with the freedom to move by making buying, selling and trading-in a home stress-free and instant. In five years since we started, we have hired an exceptional team, seen strong growth, bought and sold over 20,000 homes (with an annual purchase run rate exceeding $3.8 billion), and raised $1.3 billion in funding. The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide. About the Role As the Vendor Manager, you’ll work with our vendor partners, our customers, and multiple Opendoor teams, including those in our San Francisco office. You’ll be the face of Opendoor for all vendor relationships ensuring we are producing high-quality work and exceptional customer experiences.

As Vendor Manager You Will:

• Source, interview, and on-board new Vendor partners
• Ensure local team has enough Vendors to complete all work without encountering capacity concerns
• Conduct performance reviews, on-going training sessions, and deliver corrective counseling and/or disciplinary actions as needed to Vendors
• Ensure that all vendors are aware of performance expectations and their own performance metrics
• Ensure productivity, quality, and costs requirements of Vendors are consistently met
• Negotiate pricing to ensure that Opendoor has access to competitive rates that leverage our large volume
• Train Vendors on Opendoor systems and hold Vendors accountable to continued proper use of those systems
• Support all Opendoor employees who interact with Vendors and act as the second level of escalation
• Provide updates for pricing, policy and tooling changes to all Opendoor stakeholders
• Consistently monitor the effectiveness of current vendor management processes to ensure that work is completed in the most effective and efficient manner possible

Ideal Profile:

• Prior vendor management experience
• Expertise in residential construction and renovations projects
• A deep knowledge of repairs and renovation projects
• Project management experience
• General contracting experience
• Inspection experience
• A team-first mentality and eagerness to set & meet aggressive goals
• Incredible attention to quality, detail, and deadlines
• A knack for juggling many tasks, from phone calls to emails to tracking progress across multiple Vendors everyday
• A positive attitude and a willingness to do whatever it takes to help grow our business

What We Can Offer You:

• Full medical, dental, and vision with optional 70% coverage for dependent
• Open vacation policy
• Educational budget to invest in your career development and growth
• Fitness/Commuter Benefit stipend
• Generous parental leave

Opendoor values Openness Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. Apply for this job