Email Marketing Specialist

Job Description

We’re looking for an email marketing specialist who can make an immediate impact on our team. In this role, you will combine your current knowledge of email marketing skills and best practices to support our overall marketing initiatives. You will work with our fellow marketing rockstars all over the world, as well as cross-functionally across other departments for their messaging needs. You will be helping to provide strategic approaches on targeting, deployment times, coordinating global campaigns, and helping to reach our targets with efficient email campaigns.

Responsibilities:

• Create, schedule and deploy email campaigns and nurtures
• Build/Modify existing email templates in our Tier 1 languages
• Resize and modify graphics/images used within email templates
• Aid in list uploads, targeting, manage opt-out requests subscriber profile updates
• Work with stakeholders across company to ensure on-time asset delivery
• Assist in setup and implementation of headers and footers in email templates

Requirements:

• 2-4 years experience in email marketing
• BA/BS degree
• Strong working knowledge of HTML coding
• Ability to manage multiple projects with multiple stakeholders
• Good knowledge of CAN-SPAM and GDPR regulations
• Ability to work in a fast-paced environment and not get bogged down by many moving parts
• Ability to work flexible hours when needed to accommodate global office request
• MUST have hands-on experience with Email Service Provider (Eloqua STRONGLY preferred)
• Excellent project management skills and attention to detail
• Salesforce experience preferred
• Enjoy working cross-functionally with other teams

#LI-MS1 The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com . Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information. Apply for this job