HR Business Partner

Job Description

We're looking for a Human Resources Partner to work from our lovely London office in Paddington. This is a landmark role to strategically partner with our Sales and Marketing leaders across the EMEA region. There's lots for you to do... are you up for the challenge? Who might you be? You are genuine. You listen to your customers. You are commercially focused. You can develop relationships and challenge constructively. You consistently strive to make the people around you better. Reporting to the, San Francisco based, Lead Senior HR Business Partner for Go-To-Market, you will be primarily based in our London office. Partnering with EMEA GTM leadership and their teams. You will also play an integral role as part of a global HR Business Partnering team.

Responsibilities:

• Provide core HR partnership to our Go-to-Market client groups, including: employee development, succession planning, performance management and development, workforce planning with an eye on global impacts, employee movement, change management, and annual cycle programs (Reward, Engagement, Performance Feedback).
• Guide and coach managers and leaders to be the best people managers they can be. Support them with employee engagement, employee recognition, retention, manager development, organisational development, and change management.
• Participate in, and lead, HR projects as needed.
• Foster relationships and partner with cross-functional Partners (e.g. Finance) and the broader People & Places team (including Employee Services, Recruiting, Reward, People Development, HRIS).
• Work with managers and leaders to develop and build on our approach to Talent (including Talent Reviews, Succession and Development).
• Partner with the HRBP team globally to work closely with client leaders, managers, and employees to understand business needs, develop strategies, and implement solutions.
• Use data to track insights and interpret people trends.
• Act as the people and places leader on site to engage senior leaders for site based focus.
• Participate and lead global people leader learning sessions.

Requirements:

• HRBP experience, preferably supporting a sales organisation.
• You are confident and comfortable working with senior leaders, demonstrable ability to challenge whilst maintaining a strong and constructive relationship.
• Experience within tech, fast-growing environments.
• Experience working remotely from your immediate line manager is a plus, with the ability to work on your own initiative.
• Outstanding verbal and written communication skills, with a high attention to detail and a collaborative nature.
• Inventive, ambitious and able to independently handle shifting workloads in a high-paced and ever-changing environment.
• Strong mindset for continuous improvement and exceeding internal customer expectations.
• Ability to influence and develop relationships.
• European language(s) beneficial but not essential.
• Travel will be required.
• You know how to have fun!

#LI-MG1 The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com . Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information. Apply for this job