Senior Data Analyst - Subscriptions

Job Description

Data is central to Twitch’s decision-making process, and analysts are a critical component to evangelize data-driven decision making in all of our operations. As a Data Analyst at Twitch, you will be in on the ground floor with the Twitch Subscriptions and Payments team, shaping the way success is measured, defining what questions should be asked, and scaling analytics methods and tools to support our growing business. Additionally, you will play a key role in supporting the vision for business analytics, solutions architecture for data related business constructs, as well as tactical execution such as campaign performance reporting. Ultimately, you are paving the way for high quality, high-velocity decisions making in support of growth. For this role, we're looking for an experienced data analyst who will be responsible for data instrumentation, dashboard/report building, metrics reviews, inform channel investments, guidance on success/failure metrics and ad hoc analysis. You will also have the opportunity to interact with technical and non-technical staff members throughout the company, and your effort will have a direct impact on hundreds of stakeholders at Twitch.

Responsibilities

• Evangelize data knowledge and insights: manage communications with your stakeholders and other teams, collaborate with both technical and non-technical colleagues to complete data projects and ensure all parties can use the insights to further improve.
• Maintain a customer-centric focus: strive to be a domain and product expert through data, develop trust amongst your peers and stakeholders, and ensure that your team has access to data to make decisions.
• Prioritize and execute in the face of ambiguity: work with stakeholders and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches.
• Create analytical frameworks to measure team success: partner with cross-functional teams to define success metrics, create approaches to track the data and troubleshoot errors, quantify and evaluate the data, then develop a common language for all colleagues to understand these KPIs
• Support data processes - provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business

Requirements

• 4+ years of domain experience in a consumer internet business, or in a high-velocity, high-growth product or business unit.
• Expert SQL skills. Ability to tap into Twitch’s data pipeline will be key to success.
• Proven track record of using data to generate insight and drive business results.
• Fluency in data analysis and communication around data, including time series analysis, experimentation, data visualization, and defining KPI strategy for your business.
• Strong written and verbal communication skills.
• Sound business judgment; strategic and analytical capabilities
• Ability to prioritize and multitask; ability to adapt to a fast moving environment
• Excellent team player with ability to maintain strong internal and external relationships
• Bachelor’s degree required

Bonus Points

• MBA, Masters, or Ph.D
• Knowledge of scripting for automation (e.g. Python, R)
• Familiarity with AWS solutions such as DynamoDB, S3, and Redshift
• Familiarity with recurring revenue business models and/or payments industry
• Twitch user, broadcaster, or have experience in the gaming or media industry

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Commuter Benefits
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)
• Breakfast, Lunch & Dinner Served Daily
• Free Snacks & Beverages

#LI-RM1 Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin , Twitter and on our Blog . We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply for this job